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    Jellyfin Forum Support Troubleshooting Not all actors available

     
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    Not all actors available

    Not all actors available
    RostigerSpieler
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    Posts: 34
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    Joined: 2023 Sep
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    Country:Germany
    #1
    2025-04-02, 02:39 PM
    I have noticed several times now that sometimes individual actors are not listed by Jellyfin.

    Just as an example:
    I have the film Top Gun: Maverik on my server. According to Wikipedia and The MovieDB, the following actor plays in this film: ‘Val Kilmer’

    If I now enter the name of the actor in the search, I see him listed on Jellyfin. But the film ‘Top Gun: Maverik’ does not appear in the results, even though it is there. I also don't see this actor listed on the film info page in Jellyfin, despite the fact that Jellyfin has fetched the data from TheMovieDB and IMDB.

    And I've noticed this a few times over the years with various films.

    Could it be that Jellyfin has a restriction on the maximum number of actors shown per film? Or is this a bug?
    Jellyfin: 10.10.7
    My Movie Server: Asrock A300 Desk Mini
    CPU: AMD Ryzen 5 3400G
    RAM: G.Skill RipJaws DDR4-3000 32GB
    System SSD: Intenso MI500 1TB NVMe
    Movie HDD: WD Elements 25A3 8TB
    Windows 11 Pro
    theguymadmax
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    #2
    2025-04-02, 02:49 PM (This post was last modified: 2025-04-02, 02:58 PM by theguymadmax. Edited 2 times in total.)
    Go to your dashboard and adjust the TMDb plugin settings to display more cast members. The default is set to 15.

       

    Edit: Are you saying that you don't see his movies that he's in when you click his name? 
       
    RostigerSpieler
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    #3
    2025-04-02, 02:59 PM
    (2025-04-02, 02:49 PM)theguymadmax Wrote: Go to your dashboard and adjust the TMDb plugin settings to display more cast members. The default is set to 15.

    Thanks for the tip. But it didn't help. I have now increased the number to 100 and then updated the people again. Still not displayed.
    Jellyfin: 10.10.7
    My Movie Server: Asrock A300 Desk Mini
    CPU: AMD Ryzen 5 3400G
    RAM: G.Skill RipJaws DDR4-3000 32GB
    System SSD: Intenso MI500 1TB NVMe
    Movie HDD: WD Elements 25A3 8TB
    Windows 11 Pro
    theguymadmax
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    #4
    2025-04-02, 03:45 PM
    After changing the value, you need to refresh the metadata:

    Go to your Dashboard->Libraries ->Libraries. Then on the library, select the context menu (3 vertical dots) and scan library. For refresh mode choose "Search for missing metadata".
    RostigerSpieler
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    #5
    2025-04-02, 04:11 PM
    (2025-04-02, 03:45 PM)theguymadmax Wrote: After changing the value, you need to refresh the metadata:

    Go to your Dashboard->Libraries ->Libraries. Then on the library, select the context menu (3 vertical dots) and scan library. For refresh mode choose "Search for missing metadata".

    I have already done this. Changes nothing.
    Jellyfin: 10.10.7
    My Movie Server: Asrock A300 Desk Mini
    CPU: AMD Ryzen 5 3400G
    RAM: G.Skill RipJaws DDR4-3000 32GB
    System SSD: Intenso MI500 1TB NVMe
    Movie HDD: WD Elements 25A3 8TB
    Windows 11 Pro
    theguymadmax
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    #6
    2025-04-02, 04:28 PM (This post was last modified: 2025-04-02, 04:30 PM by theguymadmax. Edited 1 time in total.)
    He wasn't on my list at first, but after I adjusted the limit and refreshed (TMDb as the source), his entry showed up. Jellyfin should follow the same order as the full cast and crew that's listed on TMDb.

       
    RostigerSpieler
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    #7
    2025-04-02, 06:18 PM
    (2025-04-02, 04:28 PM)theguymadmax Wrote: He wasn't on my list at first, but after I adjusted the limit and refreshed (TMDb as the source), his entry showed up. Jellyfin should follow the same order as the full cast and crew that's listed on TMDb.

    I don't know what's going on. I did all the scans after the changeover. But it is still not listed. I can only say it as I see it.


    [Image: fY298MPX]
    Jellyfin: 10.10.7
    My Movie Server: Asrock A300 Desk Mini
    CPU: AMD Ryzen 5 3400G
    RAM: G.Skill RipJaws DDR4-3000 32GB
    System SSD: Intenso MI500 1TB NVMe
    Movie HDD: WD Elements 25A3 8TB
    Windows 11 Pro
    theguymadmax
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    Posts: 1,069
    Threads: 0
    Joined: 2024 Jun
    Reputation: 58
    #8
    2025-04-02, 08:51 PM
    It could be a language issue. I've noticed several quirks with TMDb when English isn't set as the default language in Jellyfin. Try going to the dashboard, and in the plugin catalog, download the TVDB metadata plugin. After restarting, set it as the top priority in your library, then rescan your media and see if that helps.
    kagetsu
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    Posts: 27
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    Country:United States
    #9
    2025-04-28, 12:42 PM
    Having this exact issue where the movie Oracle 2023 is missing the actor Olive Abercrombie as role "Blair". If it pull the metadata from IMDB on TinyMediaManager, it will show up but without the profile picture. When I do a scan and update new files it removes her and her profile page no longer shows the movie she starred in. She also stars in MayFair Witches Season 2 and it doesn't show up there either. This has happened in other movies and I only notice because they are main roles in the movie.
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