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    Jellyfin Forum Support Troubleshooting Server IP couldn't be found

     
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    Server IP couldn't be found

    Trying to open the tray app on windows 11 gets me this error
    Guardian
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    #1
    2023-09-05, 03:14 AM (This post was last modified: 2023-09-05, 03:16 AM by Guardian. Edited 4 times in total.)
    I just downloaded the newest version of jellyfin and when I click open jellyfin on the tray app, it gives me this error "Hmmm... can't reach this page
    cumquat’s server IP address could not be found." I tried deleting and reinstalling but nothing changed. I can access jellyfin if I manually type my IP and :8096 but can't connect it to my TV. 

    What can I do?

    Thanks in advance.


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    TheDreadPirate
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    #2
    2023-09-05, 01:12 PM
    Try manually opening port 8096 instead of just allowing the jellyfin app. Make sure your hostname is tied to your IP (varies by router).
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    skribe
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    #3
    2023-09-05, 01:41 PM (This post was last modified: 2023-09-05, 01:42 PM by skribe. Edited 1 time in total.)
    (2023-09-05, 03:14 AM)Guardian Wrote: I just downloaded the newest version of jellyfin and when I click open jellyfin on the tray app, it gives me this error "Hmmm... can't reach this page
    cumquat’s server IP address could not be found." I tried deleting and reinstalling but nothing changed. I can access jellyfin if I manually type my IP and :8096 but can't connect it to my TV. 

    What can I do?

    Thanks in advance.

    The error you're receiving (ERR_NAME_NOT_RESOLVED) means that your browser is unable to resolve "cumquat" to an actual IP address. That's why it works when you simply use the IP. This is a name resolution error, and will have to be fixed outside of jellyfin.
    Guardian
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    #4
    2023-09-06, 06:37 AM
    It worked guys. Thanks!!
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