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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Audio Transcode Failing

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    SOLVED: Audio Transcode Failing

    [q] command received. Exiting.
    roughnecknine0
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    #11
    2025-03-25, 04:53 AM
    I restarted jellyfin LXC, stopped/started the service, and cleared browser cache but can't get the log to update with playback. All that shows in log is the following upon service start:

    Code:
    [2025-03-24 18:25:30.040 -06:00] [WRN] The WebRootPath was not found: "/var/lib/jellyfin/wwwroot". Static files may be unavailable.
    TheDreadPirate
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    #12
    2025-03-25, 01:02 PM
    I just re-read your first post. Is the LXC out of disk space?

    Quote:12GB Bootdisk storage
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    roughnecknine0
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    #13
    2025-03-25, 02:34 PM (This post was last modified: 2025-03-25, 02:35 PM by roughnecknine0. Edited 1 time in total.)
    Nope; currently using 2.5GB/12GB. Media is on a separate drive.
    Efficient_Good_5784
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    #14
    2025-03-25, 02:40 PM
    Is the transcode directory on the same drive?

    Even if it's just transcoding audio, the entire transcode needs to be stored somewhere.
    It's possible and common for transcodes to take up as much space (or more) as the original video does.

    So while you're transcoding something, it can run out of space causing the transcode to fail.
    roughnecknine0
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    #15
    2025-03-25, 02:59 PM (This post was last modified: 2025-03-25, 03:00 PM by roughnecknine0.)
    (2025-03-25, 02:40 PM)Efficient_Good_5784 Wrote: Is the transcode directory on the same drive?

    Even if it's just transcoding audio, the entire transcode needs to be stored somewhere.
    It's possible and common for transcodes to take up as much space (or more) as the original video does.

    So while you're transcoding something, it can run out of space causing the transcode to fail.

    That was my original thinking as the transcode path *is* on the boot drive.

    When the errors happened I glanced at my Proxmox dashboard on my phone and only saw 1/2 full. I wasn't really paying attention so can't remember if it was RAM or Storage that I looked at so this info is pointless.

    But even so, if my available storage for transcode cache is ~8.5GB and the movie file is only 4GB (which it is), shouldn't that leave plenty of room?

    If I was watching other transcoded media an hour or two before could that have filled the storage? I'm not sure how long transcodes are kept in the cache other than the overnight cleaning. I have "Delete Segments" disabled so it's possible the storage was full which is why I was encountering the brief error? If this is the case is Jellyfin "smart" enough to delete the old transcodes out of the cache to make room for what it is currently transcoding? If not then how was I able to continue viewing?
    TheDreadPirate
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    #16
    2025-03-25, 03:09 PM
    Transcodes are only kept for the duration of the playback session. Once that playback session ends Jellyfin cleans up the transcode files. Only if Jellyfin were to crash hard would those files stick around. But a separate transcode cleanup job runs once a day that would clean those up eventually. Transcode files older than 24 hours are cleaned up when that job runs.

    If you have limited storage for transcodes, I recommend enabling both delete segments and transcode throttling. That will significant reduce the amount of disk usage from transcodes.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    roughnecknine0
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    #17
    2025-03-25, 03:13 PM
    (2025-03-25, 03:09 PM)TheDreadPirate Wrote: Transcodes are only kept for the duration of the playback session.  Once that playback session ends Jellyfin cleans up the transcode files.  Only if Jellyfin were to crash hard would those files stick around.  But a separate transcode cleanup job runs once a day that would clean those up eventually.  Transcode files older than 24 hours are cleaned up when that job runs.

    If you have limited storage for transcodes, I recommend enabling both delete segments and transcode throttling.  That will significant reduce the amount of disk usage from transcodes.

    So in that case the storage space shouldn't have been an issue for me in this instance. I'll increase disk size anyways.

    However still can't figure out why nothing is logging properly.
    TheDreadPirate
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    #18
    2025-03-25, 03:33 PM
    Can you share the output of "sudo systemctl show jellyfin"?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    roughnecknine0
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    #19
    2025-03-25, 03:50 PM (This post was last modified: 2025-03-25, 03:52 PM by roughnecknine0. Edited 1 time in total.)
    Thanks for taking the time to help

    Code:
    Type=simple
    Restart=on-failure
    NotifyAccess=none
    RestartUSec=100ms
    TimeoutStartUSec=15s
    TimeoutStopUSec=15s
    TimeoutAbortUSec=15s
    TimeoutStartFailureMode=terminate
    TimeoutStopFailureMode=terminate
    RuntimeMaxUSec=infinity
    WatchdogUSec=0
    WatchdogTimestamp=n/a
    WatchdogTimestampMonotonic=0
    RootDirectoryStartOnly=no
    RemainAfterExit=no
    GuessMainPID=yes
    SuccessExitStatus=0 143
    MainPID=103
    ControlPID=0
    FileDescriptorStoreMax=0
    NFileDescriptorStore=0
    StatusErrno=0
    Result=success
    ReloadResult=success
    CleanResult=success
    UID=110
    GID=118
    NRestarts=0
    OOMPolicy=stop
    ExecMainStartTimestamp=Mon 2025-03-24 23:10:09 MDT
    ExecMainStartTimestampMonotonic=22422888
    ExecMainExitTimestamp=n/a
    ExecMainExitTimestampMonotonic=0
    ExecMainPID=103
    ExecMainCode=0
    ExecMainStatus=0
    ExecStart={ path=/usr/bin/jellyfin ; argv[]=/usr/bin/jellyfin $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLYFIN_ADD>
    ExecStartEx={ path=/usr/bin/jellyfin ; argv[]=/usr/bin/jellyfin $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLYFIN_A>
    Slice=system.slice
    ControlGroup=/system.slice/jellyfin.service
    MemoryCurrent=3420618752
    MemoryAvailable=infinity
    CPUUsageNSec=4205059261000
    TasksCurrent=20
    IPIngressBytes=[no data]
    IPIngressPackets=[no data]
    IPEgressBytes=[no data]
    IPEgressPackets=[no data]
    IOReadBytes=18446744073709551615
    IOReadOperations=18446744073709551615
    IOWriteBytes=18446744073709551615
    IOWriteOperations=18446744073709551615
    Delegate=no
    CPUAccounting=yes
    CPUWeight=[not set]
    StartupCPUWeight=[not set]
    CPUShares=[not set]
    StartupCPUShares=[not set]
    CPUQuotaPerSecUSec=infinity
    CPUQuotaPeriodUSec=infinity
    IOAccounting=no
    IOWeight=[not set]
    StartupIOWeight=[not set]
    BlockIOAccounting=no
    BlockIOWeight=[not set]
    StartupBlockIOWeight=[not set]
    MemoryAccounting=yes
    DefaultMemoryLow=0
    DefaultMemoryMin=0
    MemoryMin=0
    MemoryLow=0
    MemoryHigh=infinity
    MemoryMax=infinity
    MemorySwapMax=infinity
    MemoryLimit=infinity
    DevicePolicy=auto
    TasksAccounting=yes
    TasksMax=28501
    IPAccounting=no
    ManagedOOMSwap=auto
    ManagedOOMMemoryPressure=auto
    ManagedOOMMemoryPressureLimit=0
    ManagedOOMPreference=none
    EnvironmentFiles=/etc/default/jellyfin (ignore_errors=no)
    UMask=0022
    LimitCPU=infinity
    LimitCPUSoft=infinity
    LimitFSIZE=infinity
    LimitFSIZESoft=infinity
    LimitDATA=infinity
    LimitDATASoft=infinity
    LimitSTACK=infinity
    LimitSTACKSoft=8388608
    LimitCORE=infinity
    LimitCORESoft=0
    LimitRSS=infinity
    LimitRSSSoft=infinity
    LimitNOFILE=524288
    LimitNOFILESoft=1024
    LimitAS=infinity
    LimitASSoft=infinity
    LimitNPROC=95006
    LimitNPROCSoft=95006
    LimitMEMLOCK=8388608
    LimitMEMLOCKSoft=8388608
    LimitLOCKS=infinity
    LimitLOCKSSoft=infinity
    LimitSIGPENDING=95006
    LimitSIGPENDINGSoft=95006
    LimitMSGQUEUE=819200
    LimitMSGQUEUESoft=819200
    LimitNICE=0
    LimitNICESoft=0
    LimitRTPRIO=0
    LimitRTPRIOSoft=0
    LimitRTTIME=infinity
    LimitRTTIMESoft=infinity
    WorkingDirectory=/var/lib/jellyfin
    OOMScoreAdjust=0
    CoredumpFilter=0x33
    Nice=0
    IOSchedulingClass=2
    IOSchedulingPriority=4
    CPUSchedulingPolicy=0
    CPUSchedulingPriority=0
    CPUAffinityFromNUMA=no
    NUMAPolicy=n/a
    TimerSlackNSec=50000
    CPUSchedulingResetOnFork=no
    NonBlocking=no
    StandardInput=null
    StandardOutput=journal
    StandardError=inherit
    TTYReset=no
    TTYVHangup=no
    TTYVTDisallocate=no
    SyslogPriority=30
    SyslogLevelPrefix=yes
    SyslogLevel=6
    SyslogFacility=3
    LogLevelMax=-1
    LogRateLimitIntervalUSec=0
    LogRateLimitBurst=0
    SecureBits=0
    CapabilityBoundingSet=cap_chown cap_dac_override cap_dac_read_search cap_fowner cap_fsetid cap_kill cap_setgid cap_setuid cap_setpcap cap_linux_immutable cap_n>
    User=jellyfin
    Group=jellyfin
    DynamicUser=no
    RemoveIPC=no
    PrivateTmp=no
    PrivateDevices=no
    ProtectClock=no
    ProtectKernelTunables=no
    ProtectKernelModules=no
    ProtectKernelLogs=no
    ProtectControlGroups=no
    PrivateNetwork=no
    PrivateUsers=no
    PrivateMounts=no
    PrivateIPC=no
    ProtectHome=no
    ProtectSystem=no
    SameProcessGroup=no
    UtmpMode=init
    IgnoreSIGPIPE=yes
    NoNewPrivileges=no
    SystemCallErrorNumber=2147483646
    LockPersonality=no
    RuntimeDirectoryPreserve=no
    RuntimeDirectoryMode=0755
    StateDirectoryMode=0755
    CacheDirectoryMode=0755
    LogsDirectoryMode=0755
    ConfigurationDirectoryMode=0755
    TimeoutCleanUSec=infinity
    MemoryDenyWriteExecute=no
    RestrictRealtime=no
    RestrictSUIDSGID=no
    RestrictNamespaces=no
    MountAPIVFS=no
    KeyringMode=private
    ProtectProc=default
    ProcSubset=all
    ProtectHostname=no
    KillMode=control-group
    KillSignal=15
    RestartKillSignal=15
    FinalKillSignal=9
    SendSIGKILL=yes
    SendSIGHUP=no
    WatchdogSignal=6
    Id=jellyfin.service
    Names=jellyfin.service
    Requires=sysinit.target system.slice
    WantedBy=multi-user.target
    Conflicts=shutdown.target
    Before=multi-user.target shutdown.target
    After=basic.target -.mount network-online.target sysinit.target system.slice systemd-journald.socket
    RequiresMountsFor=/var/lib/jellyfin
    Description=Jellyfin Media Server
    LoadState=loaded
    ActiveState=active
    FreezerState=running
    SubState=running
    FragmentPath=/lib/systemd/system/jellyfin.service
    DropInPaths=/etc/systemd/system/jellyfin.service.d/jellyfin.service.conf
    UnitFileState=enabled
    UnitFilePreset=enabled
    StateChangeTimestamp=Mon 2025-03-24 23:10:09 MDT
    StateChangeTimestampMonotonic=22422921
    InactiveExitTimestamp=Mon 2025-03-24 23:10:09 MDT
    InactiveExitTimestampMonotonic=22422921
    ActiveEnterTimestamp=Mon 2025-03-24 23:10:09 MDT
    ActiveEnterTimestampMonotonic=22422921
    Type=simple
    Restart=on-failure
    NotifyAccess=none
    RestartUSec=100ms
    TimeoutStartUSec=15s
    TimeoutStopUSec=15s
    TimeoutAbortUSec=15s
    TimeoutStartFailureMode=terminate
    TimeoutStopFailureMode=terminate
    RuntimeMaxUSec=infinity
    WatchdogUSec=0
    WatchdogTimestamp=n/a
    WatchdogTimestampMonotonic=0
    RootDirectoryStartOnly=no
    RemainAfterExit=no
    GuessMainPID=yes
    SuccessExitStatus=0 143
    MainPID=103
    ControlPID=0
    FileDescriptorStoreMax=0
    NFileDescriptorStore=0
    StatusErrno=0
    Result=success
    ReloadResult=success
    CleanResult=success
    UID=110
    GID=118
    NRestarts=0
    OOMPolicy=stop
    ExecMainStartTimestamp=Mon 2025-03-24 23:10:09 MDT
    ExecMainStartTimestampMonotonic=22422888
    ExecMainExitTimestamp=n/a
    ExecMainExitTimestampMonotonic=0
    ExecMainPID=103
    ExecMainCode=0
    ExecMainStatus=0
    ExecStart={ path=/usr/bin/jellyfin ; argv[]=/usr/bin/jellyfin $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLYFIN_ADD>
    ExecStartEx={ path=/usr/bin/jellyfin ; argv[]=/usr/bin/jellyfin $JELLYFIN_WEB_OPT $JELLYFIN_FFMPEG_OPT $JELLYFIN_SERVICE_OPT $JELLYFIN_NOWEBAPP_OPT $JELLYFIN_A>
    Slice=system.slice
    ControlGroup=/system.slice/jellyfin.service
    MemoryCurrent=3420618752
    MemoryAvailable=infinity
    CPUUsageNSec=4205059261000
    TasksCurrent=20
    IPIngressBytes=[no data]
    IPIngressPackets=[no data]
    IPEgressBytes=[no data]
    IPEgressPackets=[no data]
    IOReadBytes=18446744073709551615
    IOReadOperations=18446744073709551615
    IOWriteBytes=18446744073709551615
    IOWriteOperations=18446744073709551615
    Delegate=no
    CPUAccounting=yes
    CPUWeight=[not set]
    StartupCPUWeight=[not set]
    CPUShares=[not set]
    StartupCPUShares=[not set]
    CPUQuotaPerSecUSec=infinity
    CPUQuotaPeriodUSec=infinity
    IOAccounting=no
    IOWeight=[not set]
    StartupIOWeight=[not set]
    BlockIOAccounting=no
    BlockIOWeight=[not set]
    StartupBlockIOWeight=[not set]
    MemoryAccounting=yes
    DefaultMemoryLow=0
    DefaultMemoryMin=0
    MemoryMin=0
    MemoryLow=0
    MemoryHigh=infinity
    MemoryMax=infinity
    MemorySwapMax=infinity
    MemoryLimit=infinity
    DevicePolicy=auto
    TasksAccounting=yes
    TasksMax=28501
    IPAccounting=no
    ManagedOOMSwap=auto
    ManagedOOMMemoryPressure=auto
    ManagedOOMMemoryPressureLimit=0
    ManagedOOMPreference=none
    EnvironmentFiles=/etc/default/jellyfin (ignore_errors=no)
    UMask=0022
    LimitCPU=infinity
    LimitCPUSoft=infinity
    LimitFSIZE=infinity
    LimitFSIZESoft=infinity
    LimitDATA=infinity
    LimitDATASoft=infinity
    LimitSTACK=infinity
    LimitSTACKSoft=8388608
    LimitCORE=infinity
    LimitCORESoft=0
    LimitRSS=infinity
    LimitRSSSoft=infinity
    LimitNOFILE=524288
    LimitNOFILESoft=1024
    LimitAS=infinity
    LimitASSoft=infinity
    LimitNPROC=95006
    LimitNPROCSoft=95006
    LimitMEMLOCK=8388608
    LimitMEMLOCKSoft=8388608
    LimitLOCKS=infinity
    LimitLOCKSSoft=infinity
    LimitSIGPENDING=95006
    LimitSIGPENDINGSoft=95006
    LimitMSGQUEUE=819200
    LimitMSGQUEUESoft=819200
    LimitNICE=0
    LimitNICESoft=0
    LimitRTPRIO=0
    LimitRTPRIOSoft=0
    LimitRTTIME=infinity
    LimitRTTIMESoft=infinity
    WorkingDirectory=/var/lib/jellyfin
    OOMScoreAdjust=0
    CoredumpFilter=0x33
    Nice=0
    IOSchedulingClass=2
    IOSchedulingPriority=4
    CPUSchedulingPolicy=0
    CPUSchedulingPriority=0
    CPUAffinityFromNUMA=no
    NUMAPolicy=n/a
    TimerSlackNSec=50000
    CPUSchedulingResetOnFork=no
    NonBlocking=no
    StandardInput=null
    StandardOutput=journal
    StandardError=inherit
    TTYReset=no
    TTYVHangup=no
    TTYVTDisallocate=no
    SyslogPriority=30
    SyslogLevelPrefix=yes
    SyslogLevel=6
    SyslogFacility=3
    LogLevelMax=-1
    LogRateLimitIntervalUSec=0
    LogRateLimitBurst=0
    SecureBits=0
    CapabilityBoundingSet=cap_chown cap_dac_override cap_dac_read_search cap_fowner cap_fsetid cap_kill cap_setgid cap_setuid cap_setpcap cap_linux_immutable cap_n>
    User=jellyfin
    Group=jellyfin
    DynamicUser=no
    RemoveIPC=no
    PrivateTmp=no
    PrivateDevices=no
    ProtectClock=no
    ProtectKernelTunables=no
    ProtectKernelModules=no
    ProtectKernelLogs=no
    ProtectControlGroups=no
    PrivateNetwork=no
    PrivateUsers=no
    PrivateMounts=no
    PrivateIPC=no
    ProtectHome=no
    ProtectSystem=no
    SameProcessGroup=no
    UtmpMode=init
    IgnoreSIGPIPE=yes
    NoNewPrivileges=no
    SystemCallErrorNumber=2147483646
    LockPersonality=no
    RuntimeDirectoryPreserve=no
    RuntimeDirectoryMode=0755
    StateDirectoryMode=0755
    CacheDirectoryMode=0755
    LogsDirectoryMode=0755
    ConfigurationDirectoryMode=0755
    TimeoutCleanUSec=infinity
    MemoryDenyWriteExecute=no
    RestrictRealtime=no
    RestrictSUIDSGID=no
    RestrictNamespaces=no
    MountAPIVFS=no
    KeyringMode=private
    ProtectProc=default
    ProcSubset=all
    ProtectHostname=no
    KillMode=control-group
    KillSignal=15
    RestartKillSignal=15
    FinalKillSignal=9
    SendSIGKILL=yes
    SendSIGHUP=no
    WatchdogSignal=6
    Id=jellyfin.service
    Names=jellyfin.service
    Requires=sysinit.target system.slice
    WantedBy=multi-user.target
    Conflicts=shutdown.target
    Before=multi-user.target shutdown.target
    After=basic.target -.mount network-online.target sysinit.target system.slice systemd-journald.socket
    RequiresMountsFor=/var/lib/jellyfin
    Description=Jellyfin Media Server
    LoadState=loaded
    ActiveState=active
    FreezerState=running
    SubState=running
    FragmentPath=/lib/systemd/system/jellyfin.service
    DropInPaths=/etc/systemd/system/jellyfin.service.d/jellyfin.service.conf
    UnitFileState=enabled
    UnitFilePreset=enabled
    StateChangeTimestamp=Mon 2025-03-24 23:10:09 MDT
    StateChangeTimestampMonotonic=22422921
    InactiveExitTimestamp=Mon 2025-03-24 23:10:09 MDT
    InactiveExitTimestampMonotonic=22422921
    ActiveEnterTimestamp=Mon 2025-03-24 23:10:09 MDT
    ActiveEnterTimestampMonotonic=22422921
    RestrictNamespaces=no
    MountAPIVFS=no
    KeyringMode=private
    ProtectProc=default
    ProcSubset=all
    ProtectHostname=no
    KillMode=control-group
    KillSignal=15
    RestartKillSignal=15
    FinalKillSignal=9
    SendSIGKILL=yes
    SendSIGHUP=no
    WatchdogSignal=6
    Id=jellyfin.service
    Names=jellyfin.service
    Requires=sysinit.target system.slice
    WantedBy=multi-user.target
    Conflicts=shutdown.target
    Before=multi-user.target shutdown.target
    After=basic.target -.mount network-online.target sysinit.target system.slice systemd-journald.socket
    RequiresMountsFor=/var/lib/jellyfin
    Description=Jellyfin Media Server
    LoadState=loaded
    ActiveState=active
    FreezerState=running
    SubState=running
    FragmentPath=/lib/systemd/system/jellyfin.service
    DropInPaths=/etc/systemd/system/jellyfin.service.d/jellyfin.service.conf
    UnitFileState=enabled
    UnitFilePreset=enabled
    StateChangeTimestamp=Mon 2025-03-24 23:10:09 MDT
    StateChangeTimestampMonotonic=22422921
    InactiveExitTimestamp=Mon 2025-03-24 23:10:09 MDT
    InactiveExitTimestampMonotonic=22422921
    ActiveEnterTimestamp=Mon 2025-03-24 23:10:09 MDT
    ActiveEnterTimestampMonotonic=22422921
    ActiveExitTimestamp=n/a
    ActiveExitTimestampMonotonic=0
    InactiveEnterTimestamp=n/a
    InactiveEnterTimestampMonotonic=0
    CanStart=yes
    CanStop=yes
    CanReload=no
    CanIsolate=no
    CanFreeze=yes
    StopWhenUnneeded=no
    RefuseManualStart=no
    RefuseManualStop=no
    AllowIsolate=no
    DefaultDependencies=yes
    OnSuccessJobMode=fail
    OnFailureJobMode=replace
    IgnoreOnIsolate=no
    NeedDaemonReload=no
    JobTimeoutUSec=infinity
    JobRunningTimeoutUSec=infinity
    JobTimeoutAction=none
    ConditionResult=yes
    AssertResult=yes
    ConditionTimestamp=Mon 2025-03-24 23:10:09 MDT
    ConditionTimestampMonotonic=22421294
    AssertTimestamp=Mon 2025-03-24 23:10:09 MDT
    AssertTimestampMonotonic=22421296
    Transient=no
    Perpetual=no
    StartLimitIntervalUSec=10s
    StartLimitBurst=5
    StartLimitAction=none
    FailureAction=none
    SuccessAction=none
    InvocationID=988cf66c60c149d8bebb59ff1e48f5ec
    CollectMode=inactive

    or via privatebin
    TheDreadPirate
    Offline

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    Posts: 15,374
    Threads: 10
    Joined: 2023 Jun
    Reputation: 460
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    #20
    2025-03-25, 04:09 PM
    Everything looks right. Definite strange.

    Do you see more logs when you run this command?

    Code:
    sudo journalctl -u jellyfin -xe
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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