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    Jellyfin Forum Support Troubleshooting SOLVED: Connection Issues

     
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    SOLVED: Connection Issues

    Cannot log in on local devices.
    Djentle4k
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    #1
    2024-05-14, 06:38 PM (This post was last modified: 2024-05-14, 06:38 PM by Djentle4k. Edited 1 time in total.)
    Hello All, Starting today i'm not able to access my jellyfin server from any device. I am on Ubuntu and terminal says it is running. I upgraded to the latest update and no devices can connect. I cannot connect from the pc I am running it on either. I have 0 experience with Linux other than setting up this server. I have restarted the service and pc with no progress. Any help would be appreciated. Thanks. I have had this build running smooth for 5 months.
    Go to solution
    theolaa
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    #2
    2024-05-14, 06:41 PM
    How do you connect to your server? Just directly via a local IP address?
    Jellyfin 10.10.4
    Ubuntu 24.04.1 LTS | Kernel 6.8
    Intel i3 10100
    8GB DDR4
    Intel Arc A380
    4TB File Server
    8TB Media Server
    TheDreadPirate
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    Posts: 15,374
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    #3
    2024-05-14, 06:49 PM
    Stop Jellyfin (sudo systemctl stop jellyfin)
    Rename Jellyfin's network.xml file to force Jellyfin to recreate it (sudo mv /etc/jellyfin/network.xml /etc/jellyfin/network.xml.orig)
    Start Jellyfin (sudo systemctl start jellyfin)

    Any change?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Djentle4k
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    #4
    2024-05-14, 11:17 PM (This post was last modified: 2024-05-14, 11:21 PM by Djentle4k. Edited 1 time in total.)
    You rock, this fixed it!

    -What is the reason for the error? I see that moving/renaming the file fixed my error.
    TheDreadPirate
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    #5
    2024-05-14, 11:29 PM
    No idea why. I just saw some other people do this and it fixed this same problem for them.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Djentle4k
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    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2023 Oct
    Reputation: 0
    Country:United States
    #6
    2024-05-14, 11:41 PM
    (2024-05-14, 06:49 PM)TheDreadPirate Wrote: Stop Jellyfin (sudo systemctl stop jellyfin)
    Rename Jellyfin's network.xml file to force Jellyfin to recreate it (sudo mv /etc/jellyfin/network.xml /etc/jellyfin/network.xml.orig)
    Start Jellyfin (sudo systemctl start jellyfin)

    Any change?

    (2024-05-14, 11:29 PM)TheDreadPirate Wrote: No idea why.  I just saw some other people do this and it fixed this same problem for them.

    Gotcha, well thanks again!
    AsRock J4105 mATX
    16gb DDR3 3200Mhz
    EVGA GTX1070 FTW
    250gb SATA SSD
    4tb HGST HDD
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