SOLVED: Download Subtitles Task

[treyzer]

Hi,

My issue is basically as the description says.
I searched the forum but no real other thread I saw was similar enough.
Everything runs great with no issues and the task does work but it only runs for ~10minutes at a time and only grabs as many as it can during that time.
I have OpenSubtitles plugin installed and account connected. VIP account so 1000 downloads per day. By all means, it should definitely take longer than 10minutes. For example, I have One Piece which is 1112 episodes. Since it only grabs what it can in those 10 minutes - I have to basically limp it through the series(es).
What I would EXPECT to happen would be (either by me running it manually or during it's automatic scan) the Download Missing Subtitles task to just run indefinitely until all the missing subtitles were, well, downloaded.
Any reason for this behavior ? Any fix ?

Jellyfin version: 10.9.8
Installation method: Linux barebones. Ubuntu APT install. Just Linux Mint running the service.
https://jellyfin.org/docs/general/installation/linux/
Log has been attached. Not much to see (just used the log function in the dashboard view so if there is more details to be seen then please advise) as it just says when it is done running and for how long it ran.
I can run it seemingly infinite times just fine but would prefer a one click solution behavior.    

[TheDreadPirate]

I don't see an attachment. Your log was probably too big to attach. Try zipping it then attaching.

[treyzer]

Very end of my post. I hit "include in post" by the attachment. Its a super small image but you should see it directly to the right of "behavior.".

---

It is a single line that just says "Download Missing Subtitles Task complete. Time taken X minutes" The X ranges from 10-13 minutes. It grabs new subtitles every time it runs but only runs for that long.

[TheDreadPirate]

Oh. I thought you had attached the whole log. Could you do that? Attach the full Jellyfin log? In the log you should see these messages.

Code:

[2024-07-23 13:46:40.828 +00:00] [INF] [187] Jellyfin.Plugin.OpenSubtitles.OpenSubtitleDownloader: Remaining downloads: 19
[2024-07-23 13:46:41.428 +00:00] [INF] [40] MediaBrowser.Providers.Subtitles.SubtitleManager: Saving subtitles to "/media/storage2/testShows/Sailor Moon/Season 1/s01e38.eng.srt

---

Oh. And the subtitle downloader does not, and cannot, run while scanning new media. It only runs via the Scheduled Task in the dashboard at whatever time it runs or on demand. And you have no control over what it chooses to download, AFAIK.

[treyzer]

Hi,
Yes I can - hadn't beforehand because Trickplay is also running so the log is a bit full. One sec can stop that and send the log.

[treyzer]

update - log literally doesn't show anything for it until it is done.
Like I see "trickplay stopped with x amount done" and then the 127.x.x.x open/closed messages.
The log only updates for this task once it is complete. Is there a more detailed view of the log other than the dashboard in Jellyfin?

[TheDreadPirate]

Can you show me a screenshot of the subtitle downloader section of your library config?

   

[treyzer]

Here is the log once it completes and the subtitles settings. This is the same for all libraries.        

[TheDreadPirate]

Do your videos have embedded subtitles?

[treyzer]

Some do, not all of them. I use the Subtitle Extract for those. Figured skipping it with that and manually doing subtitle extract (also being ran with scans and at every night at 12) should be fine.

---

shows/movies usually have embedded or a srt file so those are easy. It's the shows (like One Piece for example) that have neither that is the main headache