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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: Playback error

     
    • 0 Vote(s) - 0 Average

    SOLVED: Playback error

    Playback error encountered
    Brendan Vos
    Offline

    Junior Member

    Posts: 3
    Threads: 1
    Joined: 2024 Jun
    Reputation: 0
    #1
    2024-09-25, 12:40 AM (This post was last modified: 2024-09-25, 01:02 PM by TheDreadPirate. Edited 1 time in total.)
    Updated to latest stable (V 10.9.11) to see if it would fix the issue, but no change.
    Playback error only occurs when trying to use android TV 0.17.5 client, and does not occur on most media. 

    Code:
    [2024-09-24 17:27:52.769 -07:00] [INF] [27] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: "ffmpeg" "-analyzeduration 200M -probesize 1G -init_hw_device cuda=cu:0 -filter_hw_device cu -noautorotate -canvas_size 1920x1080 -i file:\"E:\Movies\Baby Driver (2017)\Baby Driver (2017).mkv\" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:0 -codec:v:0 h264_nvenc -preset p1 -b:v 24790217 -maxrate 24790217 -bufsize 49580434 -profile:v:0 high -g:v:0 72 -keyint_min:v:0 72 -filter_complex \"[0:3]scale=-1:1608:fast_bilinear,scale,crop,pad=max(3840\,iw):max(1608\,ih):(ow-iw)/2:(oh-ih)/2:black@0,crop=3840:1608[sub];[0:0]setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,min(3840\,1608*a))/2)*2:trunc(min(max(iw/a\,ih)\,min(3840/a\,1608))/2)*2,format=yuv420p[main];[main][sub]overlay=eof_action=pass:repeatlast=0\" -start_at_zero -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename \"C:\ProgramData\Jellyfin\Server\cache\transcodes\45a60dc90e27267b3501ab9d67723a7a%d.ts\" -hls_playlist_type vod -hls_list_size 0 -y \"C:\ProgramData\Jellyfin\Server\cache\transcodes\45a60dc90e27267b3501ab9d67723a7a.m3u8\""
    [2024-09-24 17:27:53.788 -07:00] [INF] [3] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.17.5" playing "Baby Driver". Stopped at "0" ms
    [2024-09-24 17:27:54.654 -07:00] [INF] [15] MediaBrowser.Controller.MediaEncoding.TranscodingJob: Stopping ffmpeg process with q command for "C:\ProgramData\Jellyfin\Server\cache\transcodes\45a60dc90e27267b3501ab9d67723a7a.m3u8"
    [2024-09-24 17:27:54.785 -07:00] [INF] [15] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: FFmpeg exited with code 0
    [2024-09-24 17:27:54.786 -07:00] [INF] [15] MediaBrowser.MediaEncoding.Transcoding.TranscodeManager: Deleting partial stream file(s) "C:\ProgramData\Jellyfin\Server\cache\transcodes\45a60dc90e27267b3501ab9d67723a7a.m3u8"
    [2024-09-24 17:27:56.290 -07:00] [INF] [26] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Android TV" "0.17.5" playing "Baby Driver". Stopped at "0" ms
    [2024-09-24 17:29:55.171 -07:00] [INF] [13] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.
    [2024-09-24 17:32:43.171 -07:00] [INF] [32] Emby.Server.Implementations.Session.SessionWebSocketListener: Sending ForceKeepAlive message to 1 inactive WebSockets.



    Code:
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    ffmpeg -analyzeduration 200M -probesize 1G -init_hw_device cuda=cu:0 -filter_hw_device cu -noautorotate -canvas_size 1920x1080 -i file:"E:\Movies\Baby Driver (2017)\Baby Driver (2017).mkv" -map_metadata -1 -map_chapters -1 -threads 0 -map 0:0 -map 0:1 -map -0:0 -codec:v:0 h264_nvenc -preset p1 -b:v 24790217 -maxrate 24790217 -bufsize 49580434 -profile:v:0 high -g:v:0 72 -keyint_min:v:0 72 -filter_complex "[0:3]scale=-1:1608:fast_bilinear,scale,crop,pad=max(3840\,iw):max(1608\,ih):(ow-iw)/2:(oh-ih)/2:black@0,crop=3840:1608[sub];[0:0]setparams=color_primaries=bt709:color_trc=bt709:colorspace=bt709,scale=trunc(min(max(iw\,ih*a)\,min(3840\,1608*a))/2)*2:trunc(min(max(iw/a\,ih)\,min(3840/a\,1608))/2)*2,format=yuv420p[main];[main][sub]overlay=eof_action=pass:repeatlast=0" -start_at_zero -codec:a:0 copy -copyts -avoid_negative_ts disabled -max_muxing_queue_size 2048 -f hls -max_delay 5000000 -hls_time 3 -hls_segment_type mpegts -start_number 0 -hls_segment_filename "C:\ProgramData\Jellyfin\Server\cache\transcodes\45a60dc90e27267b3501ab9d67723a7a%d.ts" -hls_playlist_type vod -hls_list_size 0 -y "C:\ProgramData\Jellyfin\Server\cache\transcodes\45a60dc90e27267b3501ab9d67723a7a.m3u8"


    ffmpeg version 6.0.1-Jellyfin Copyright (c) 2000-2023 the FFmpeg developers
      built with gcc 13-win32 (GCC)
      configuration: --prefix=/opt/ffmpeg --arch=x86_64 --target-os=mingw32 --cross-prefix=x86_64-w64-mingw32- --pkg-config=pkg-config --pkg-config-flags=--static --extra-version=Jellyfin --disable-ffplay --disable-debug --disable-doc --disable-sdl2 --disable-ptx-compression --disable-w32threads --enable-pthreads --enable-shared --enable-lto --enable-gpl --enable-version3 --enable-schannel --enable-iconv --enable-libxml2 --enable-zlib --enable-lzma --enable-gmp --enable-chromaprint --enable-libfreetype --enable-libfribidi --enable-libfontconfig --enable-libass --enable-libbluray --enable-libmp3lame --enable-libopus --enable-libtheora --enable-libvorbis --enable-libopenmpt --enable-libwebp --enable-libvpx --enable-libzimg --enable-libx264 --enable-libx265 --enable-libsvtav1 --enable-libdav1d --enable-libfdk-aac --enable-opencl --enable-dxva2 --enable-d3d11va --enable-amf --enable-libvpl --enable-ffnvcodec --enable-cuda --enable-cuda-llvm --enable-cuvid --enable-nvdec --enable-nvenc
      libavutil      58.  2.100 / 58.  2.100
      libavcodec    60.  3.100 / 60.  3.100
      libavformat    60.  3.100 / 60.  3.100
      libavdevice    60.  1.100 / 60.  1.100
      libavfilter    9.  3.100 /  9.  3.100
      libswscale      7.  1.100 /  7.  1.100
      libswresample  4. 10.100 /  4. 10.100
      libpostproc    57.  1.100 / 57.  1.100
    Input #0, matroska,webm, from 'file:E:\Movies\Baby Driver (2017)\Baby Driver (2017).mkv':
      Metadata:
        encoder        : libebml v1.3.6 + libmatroska v1.4.9
        creation_time  : 2019-03-11T10:01:30.000000Z
      Duration: 01:52:39.76, start: 0.000000, bitrate: 14874 kb/s
      Chapters:
        Chapter #0:0: start 0.000000, end 551.050500
          Metadata:
            title          : Chapter 01
        Chapter #0:1: start 551.050500, end 810.142667
          Metadata:
            title          : Chapter 02
        Chapter #0:2: start 810.142667, end 1258.173583
          Metadata:
            title          : Chapter 03
        Chapter #0:3: start 1258.173583, end 1517.599417
          Metadata:
            title          : Chapter 04
        Chapter #0:4: start 1517.599417, end 1987.819167
          Metadata:
            title          : Chapter 05
        Chapter #0:5: start 1987.819167, end 2622.911958
          Metadata:
            title          : Chapter 06
        Chapter #0:6: start 2622.911958, end 2895.601042
          Metadata:
            title          : Chapter 07
        Chapter #0:7: start 2895.601042, end 3219.549667
          Metadata:
            title          : Chapter 08
        Chapter #0:8: start 3219.549667, end 3531.736542
          Metadata:
            title          : Chapter 09
        Chapter #0:9: start 3531.736542, end 3923.419500
          Metadata:
            title          : Chapter 10
        Chapter #0:10: start 3923.419500, end 4293.956333
          Metadata:
            title          : Chapter 11
        Chapter #0:11: start 4293.956333, end 4756.835417
          Metadata:
            title          : Chapter 12
        Chapter #0:12: start 4756.835417, end 5430.675250
          Metadata:
            title          : Chapter 13
        Chapter #0:13: start 5430.675250, end 5884.169958
          Metadata:
            title          : Chapter 14
        Chapter #0:14: start 5884.169958, end 6210.412542
          Metadata:
            title          : Chapter 15
        Chapter #0:15: start 6210.412542, end 6759.753000
          Metadata:
            title          : Chapter 16
      Stream #0:0: Video: hevc (Main 10), yuv420p10le(tv, bt2020nc/bt2020/smpte2084), 3840x1608, SAR 1:1 DAR 160:67, 23.98 fps, 23.98 tbr, 1k tbn (default)
        Metadata:
          BPS-eng        : 14002357
          DURATION-eng    : 01:52:39.753000000
          NUMBER_OF_FRAMES-eng: 162072
          NUMBER_OF_BYTES-eng: 11831560128
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:1(eng): Audio: aac (LC), 48000 Hz, 7.1, fltp (default)
        Metadata:
          BPS-eng        : 797388
          DURATION-eng    : 01:52:39.743000000
          NUMBER_OF_FRAMES-eng: 316863
          NUMBER_OF_BYTES-eng: 673767458
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:2(eng): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          BPS-eng        : 15274
          DURATION-eng    : 01:51:53.863000000
          NUMBER_OF_FRAMES-eng: 2168
          NUMBER_OF_BYTES-eng: 12818905
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:3(eng): Subtitle: dvd_subtitle, 1920x1080 (forced)
        Metadata:
          title          : Forced
          BPS-eng        : 252
          DURATION-eng    : 01:16:38.423000000
          NUMBER_OF_FRAMES-eng: 49
          NUMBER_OF_BYTES-eng: 145067
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:4(ara): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          BPS-eng        : 4736
          DURATION-eng    : 01:51:44.854000000
          NUMBER_OF_FRAMES-eng: 1462
          NUMBER_OF_BYTES-eng: 3969841
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:5(cze): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          BPS-eng        : 9061
          DURATION-eng    : 01:51:44.895000000
          NUMBER_OF_FRAMES-eng: 1359
          NUMBER_OF_BYTES-eng: 7594931
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:6(dut): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          BPS-eng        : 8138
          DURATION-eng    : 01:50:04.211000000
          NUMBER_OF_FRAMES-eng: 1113
          NUMBER_OF_BYTES-eng: 6718654
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:7(fre): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          BPS-eng        : 7386
          DURATION-eng    : 01:50:03.878000000
          NUMBER_OF_FRAMES-eng: 1338
          NUMBER_OF_BYTES-eng: 6097751
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:8(ger): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          BPS-eng        : 10458
          DURATION-eng    : 01:50:04.128000000
          NUMBER_OF_FRAMES-eng: 1333
          NUMBER_OF_BYTES-eng: 8633308
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:9(ger): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          title          : Forced
          BPS-eng        : 259
          DURATION-eng    : 01:38:46.868000000
          NUMBER_OF_FRAMES-eng: 46
          NUMBER_OF_BYTES-eng: 192329
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:10(gre): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          BPS-eng        : 9832
          DURATION-eng    : 01:51:44.895000000
          NUMBER_OF_FRAMES-eng: 1346
          NUMBER_OF_BYTES-eng: 8240465
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:11(hun): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          BPS-eng        : 9422
          DURATION-eng    : 01:51:02.019000000
          NUMBER_OF_FRAMES-eng: 1595
          NUMBER_OF_BYTES-eng: 7846336
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:12(por): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          BPS-eng        : 9453
          DURATION-eng    : 01:51:44.854000000
          NUMBER_OF_FRAMES-eng: 1330
          NUMBER_OF_BYTES-eng: 7922860
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:13(rum): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          BPS-eng        : 9607
          DURATION-eng    : 01:50:04.128000000
          NUMBER_OF_FRAMES-eng: 1583
          NUMBER_OF_BYTES-eng: 7931053
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:14(spa): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          BPS-eng        : 8820
          DURATION-eng    : 01:51:44.854000000
          NUMBER_OF_FRAMES-eng: 1328
          NUMBER_OF_BYTES-eng: 7392935
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
      Stream #0:15(tur): Subtitle: dvd_subtitle, 1920x1080
        Metadata:
          BPS-eng        : 9452
          DURATION-eng    : 01:51:45.020000000
          NUMBER_OF_FRAMES-eng: 1355
          NUMBER_OF_BYTES-eng: 7922057
          _STATISTICS_WRITING_APP-eng: mkvmerge v31.0.0 ('Dolores In A Shoestand') 64-bit
          _STATISTICS_WRITING_DATE_UTC-eng: 2019-03-11 10:01:30
          _STATISTICS_TAGS-eng: BPS DURATION NUMBER_OF_FRAMES NUMBER_OF_BYTES
    Stream mapping:
      Stream #0:0 (hevc) -> setparams:default
      Stream #0:3 (dvdsub) -> scale:default
      overlay:default -> Stream #0:0 (h264_nvenc)
      Stream #0:1 -> #0:1 (copy)
    Press [q] to stop, [?] for help
    [matroska,webm @ 000002205a13b040] sub2video: using 3840x1608 canvas
    Output #0, hls, to 'C:\ProgramData\Jellyfin\Server\cache\transcodes\45a60dc90e27267b3501ab9d67723a7a.m3u8':
      Metadata:
        encoder        : Lavf60.3.100
      Stream #0:0: Video: h264 (High), yuv420p(tv, bt709, progressive), 3838x1608 [SAR 1920:1919 DAR 160:67], q=2-31, 24790 kb/s, 23.98 fps, 90k tbn
        Metadata:
          encoder        : Lavc60.3.100 h264_nvenc
        Side data:
          cpb: bitrate max/min/avg: 24790217/0/24790217 buffer size: 49580434 vbv_delay: N/A
      Stream #0:1: Audio: aac (LC), 48000 Hz, 7.1, fltp (default)
    frame=    0 fps=0.0 q=0.0 size=N/A time=00:00:00.00 bitrate=N/A speed=  0x   
    frame=  61 fps=0.0 q=9.0 size=N/A time=00:00:02.56 bitrate=N/A speed=4.03x   
    [hls @ 000002207492d500] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\45a60dc90e27267b3501ab9d67723a7a0.ts' for writing
    frame=  130 fps=114 q=9.0 size=N/A time=00:00:05.35 bitrate=N/A speed= 4.7x   
    [hls @ 000002207492d500] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\45a60dc90e27267b3501ab9d67723a7a1.ts' for writing
    frame=  195 fps=118 q=9.0 size=N/A time=00:00:08.06 bitrate=N/A speed= 4.9x   
    [hls @ 000002207492d500] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\45a60dc90e27267b3501ab9d67723a7a2.ts' for writing


    [q] command received. Exiting.

    [hls @ 000002207492d500] Opening 'C:\ProgramData\Jellyfin\Server\cache\transcodes\45a60dc90e27267b3501ab9d67723a7a3.ts' for writing
    frame=  221 fps=121 q=9.0 Lsize=N/A time=00:00:09.08 bitrate=N/A speed=4.96x   
    video:2683kB audio:176kB subtitle:0kB other streams:0kB global headers:0kB muxing overhead: unknown
    Go to solution
    theguymadmax
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    #2
    2024-09-25, 02:08 AM
    What device are you using to run the Android TV client? I’ve noticed several issues with AAC 7.1 audio during direct playback that lead to errors. If you switch the playback audio output to stereo on the Jellyfin Android TV client, it should work, but you'll lose the surround sound.
    Brendan Vos
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    #3
    2024-09-25, 02:20 AM
    (2024-09-25, 02:08 AM)theguymadmax Wrote: What device are you using to run the Android TV client? I’ve noticed several issues with AAC 7.1 audio during direct playback that lead to errors. If you switch the playback audio output to stereo on the Jellyfin Android TV client, it should work, but you'll lose the surround sound.

    A chromecast
    TheDreadPirate
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    Posts: 15,374
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    #4
    2024-09-25, 01:03 PM (This post was last modified: 2024-09-25, 01:03 PM by TheDreadPirate.)
    Follow theguymadmax's suggestion. Change the audio output setting on your Chromecast, in the Jellyfin app, to "downmix to stereo". I've seen this issue a lot with 7.1 AAC audio on ATV devices.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    Brendan Vos
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    #5
    2024-09-25, 07:48 PM
    That worked, thanks! Sorry; I was not in a position to test when I responded earlier!
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