SOLVED: Playback not working

[Mark0R]

Hi, some of my old video that i have cannot be played on Jellyfin but they works with VLC on PC.
The error i get is this:
La riproduzione non è riuscita a causa di un errore del media player.

This is the log of one of this video i can not play:

Code:

[/color]
[color=#000000]Input #0, avi, from 'file:/volume1/docker/video/Cartoni/Minions 2015.avi':[/color]
[color=#000000]  Metadata:[/color]
[color=#000000]    software        : VirtualDubMod 1.5.10.2 (build 2540/release)[/color]
[color=#000000]  Duration: 01:30:57.95, start: 0.000000, bitrate: 2232 kb/s[/color]
[color=#000000]  Stream #0:0: Video: mpeg4 (Advanced Simple Profile) (XVID / 0x44495658), yuv420p, 720x384 [SAR 1:1 DAR 15:8], 1839 kb/s, 23.98 fps, 23.98 tbr, 23.98 tbn[/color]
[color=#000000]  Stream #0:1: Audio: ac3 ([0] [0][0] / 0x2000), 48000 Hz, 5.1(side), fltp, 384 kb/s[/color]
[color=#000000]Stream mapping:[/color]
[color=#000000]  Stream #0:0 -> #0:0 (mpeg4 (native) -> hevc (hevc_qsv))[/color]
[color=#000000]  Stream #0:1 -> #0:1 (ac3 (native) -> aac (libfdk_aac))[/color]
[color=#000000]Press [q] to stop, [?] for help[/color]
[color=#000000][hevc_qsv @ 0x556865748900] some encoding parameters are not supported by the QSV runtime. Please double check the input parameters.[/color]
[color=#000000][vost#0:0/hevc_qsv @ 0x556865748480] Error while opening encoder - maybe incorrect parameters such as bit_rate, rate, width or height.[/color]
[color=#000000][vf#0:0 @ 0x556865743940] Error sending frames to consumers: Function not implemented[/color]
[color=#000000][vf#0:0 @ 0x556865743940] Task finished with error code: -38 (Function not implemented)[/color]
[color=#000000][vf#0:0 @ 0x556865743940] Terminating thread with return code -38 (Function not implemented)[/color]
[color=#000000][vost#0:0/hevc_qsv @ 0x556865748480] Could not open encoder before EOF[/color]
[color=#000000][vost#0:0/hevc_qsv @ 0x556865748480] Task finished with error code: -22 (Invalid argument)[/color]
[color=#000000][vost#0:0/hevc_qsv @ 0x556865748480] Terminating thread with return code -22 (Invalid argument)[/color]
[color=#000000][out#0/hls @ 0x55686574d000] Nothing was written into output file, because at least one of its streams received no packets.[/color]
[color=#000000]frame=    0 fps=0.0 q=0.0 Lsize=      0KiB time=N/A bitrate=N/A speed=N/A    [/color]
[color=#000000]Conversion failed!

Someone can help me?

[jellynoob1994]

eehhm can you post this in paste bin.....

https://pastebin.com/

the pirate will be happy

[Mark0R]

sorry i'm not a expert user, i try to do my best.
tnx for the advice i have edited the code.
i hope someone can give me some reference to understand what's the problem.

[TheDreadPirate]

I'd need to see the entire ffmpeg log. What you provided lacks some necessary information about how it is transcoding.

Yes, please share it via pastebin.com.

And also provide your hardware specs and OS.

[Mark0R]

https://pastebin.com/DcCLaWFP

i hope i do it right, it's burn after read.

[TheDreadPirate]

It looks like this is a Synology NAS. Which model?

[Mark0R]

It looks like this is a Synology NAS.  Which model?

Yes, DS224+

[TheDreadPirate]

Uncheck low power encoding. It requires additional setup that I don't think you can do on DSM.

[Mark0R]

eehhm can you post this in paste bin.....

https://pastebin.com/

the pirate will be happy

Uncheck low power encoding.  It requires additional setup that I don't think you can do on DSM.

Thanks for solving my problem, I really appreciate it.