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    Jellyfin Forum Support Troubleshooting How do i remove the subtitles blackbars?

     
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    How do i remove the subtitles blackbars?

    barna12
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    #1
    2023-12-26, 12:40 AM
    I searched everywhere in the settings and wasnt able to remove the subtitles blackbars, how do i do it? Both iOS and MacOS have them


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    elephantLYFE
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    #2
    2023-12-26, 02:55 AM
    Not sure, but it would help if you shared the details on your subtitles info/client versions.

    When I check an example on mine, I also have the opaque bars on subtitles.
    (Opaque bars do not appear when viewing same file in webclient on Firefox.)

    iOS Client: 1.5.0
    https://apps.apple.com/us/app/jellyfin-m...1480192618

    MKV File Info:
    <subtitle>
    <codec>subrip</codec>
    <micodec>subrip</micodec>
    <language>eng</language>
    <scantype>progressive</scantype>
    <default>False</default>
    <forced>False</forced>
    </subtitle>
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    TheDreadPirate
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    #3
    2023-12-26, 03:05 AM (This post was last modified: 2023-12-26, 03:06 AM by TheDreadPirate. Edited 1 time in total.)
    Please don't post the same question twice.  It's Christmas.  You may not get a prompt response.

    This is a client side setting.  I'm not familiar enough with the Apple side of things.  Here is where the subtitle settings are for the web client.

       
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    barna12
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    #4
    2023-12-26, 04:10 AM
    (2023-12-26, 02:55 AM)elephantLYFE Wrote: Not sure, but it would help if you shared the details on your subtitles info/client versions.

    When I check an example on mine, I also have the opaque bars on subtitles.
    (Opaque bars do not appear when viewing same file in webclient on Firefox.)

    iOS Client: 1.5.0
    https://apps.apple.com/us/app/jellyfin-m...1480192618

    MKV File Info:
          <subtitle>
            <codec>subrip</codec>
            <micodec>subrip</micodec>
            <language>eng</language>
            <scantype>progressive</scantype>
            <default>False</default>
            <forced>False</forced>
          </subtitle>

    Well that's weird, they appear in Chrome, Safari and Edge. I installed Firefox to test it and got no black bars, also tested on an Android and didn't get black bars either.

    I am using the latest versions for macOS and iOS. I've seen posts from 2 years ago of people asking about this issue, unfortunately they were unsuccessful at solving it, thought this could have a solution now.

    Not sure how to get the subtitle info you asked but i tried with different files and the results are the same, except in Firefox and Android.
    barna12
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    #5
    2023-12-26, 04:15 AM
    (2023-12-26, 03:05 AM)TheDreadPirate Wrote: Please don't post the same question twice.  It's Christmas.  You may not get a prompt response.

    This is a client side setting.  I'm not familiar enough with the Apple side of things.  Here is where the subtitle settings are for the web client.

    Sorry, my bad. I thought i posted in the wrong forum, so i duplicated my post and tried to delete the previous one, but I couldn't find a delete button. It won't happen again.

    Happy holidays!
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