SOLVED: Several shows/movies don't play

[mjtobias]

Zip them and add them as an attachment on a post here.  You have to click "New Reply" or "Preview Post" to get the full editor with the option to attach files.

Thanks. Hopefully, these tell you what you need to know.
  jellyfinlogs.zip (Size: 164.75 KB / Downloads: 21)

[TheDreadPirate]

wtf is this?

Code:

[2024-01-11 05:59:49.058 -05:00] [WRN] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: Failed version check: "C:\Users\jefto\Downloads\ErsatzTV-v0.8.0-beta-win-x64\ffmpeg.exe

Code:

[2024-01-11 05:59:49.049 -05:00] [ERR] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Error validating encoder
System.ComponentModel.Win32Exception (2): An error occurred trying to start process 'C:\Users\jefto\Downloads\ErsatzTV-v0.8.0-beta-win-x64\ffmpeg.exe' with working directory 'D:\Jellyfin\Server'. The system cannot find the file specified.

I think we disabled allowing the ffmpeg path to be changed in the UI starting with 10.8.13, but I think you can still modify system.xml, or was it encoder.xml?, to set the ffmpeg path.

Point it to the one bundled with Jellyfin or whatever custom ffmpeg you want to use.

[mjtobias]

wtf is this?

Code:

[2024-01-11 05:59:49.058 -05:00] [WRN] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: FFmpeg: Failed version check: "C:\Users\jefto\Downloads\ErsatzTV-v0.8.0-beta-win-x64\ffmpeg.exe

Code:

[2024-01-11 05:59:49.049 -05:00] [ERR] [1] MediaBrowser.MediaEncoding.Encoder.MediaEncoder: Error validating encoder
System.ComponentModel.Win32Exception (2): An error occurred trying to start process 'C:\Users\jefto\Downloads\ErsatzTV-v0.8.0-beta-win-x64\ffmpeg.exe' with working directory 'D:\Jellyfin\Server'. The system cannot find the file specified.

I think we disabled allowing the ffmpeg path to be changed in the UI starting with 10.8.13, but I think you can still modify system.xml, or was it encoder.xml?, to set the ffmpeg path.

Point it to the one bundled with Jellyfin or whatever custom ffmpeg you want to use.

Beautiful! Thank you so much! This solved the problem. And it's encoder.xml. And the ffmpeg above is used by ErsatzTV and it's a later version than the one provided with Jellyfin.