SOLVED: Some of my programs are not recording. How do I troubleshoot?

[grumpycat]

I am using an hdhomerun quattro to record over the air broadcasts.  Some of my scheduled recordings are not being recorded. 
I have searched through the jellyfin logs in /var/log/jellyfin but I am not seeing anything related to the programs not being recorded.

How do I enable debug logging for the timers associated with the dvr
recordings?

[bitmap]

https://letmegooglethat.com/?q=Jellyfin+...ogging&l=1

[grumpycat]

Hi bitmap! I lost my secret decoder ring for the XDG Base Directory Specification. I am running jellyfin on ubuntu 22.04. Where do I put this logging.json file?

https://letmegooglethat.com/?q=what+the+...+I+care%3F

Then I assume I need to execute sudo service jellyfin restart?

[TheDreadPirate]

Put the logging.json in, I believe, /etc/jellyfin.

[grumpycat]

Put the logging.json in, I believe, /etc/jellyfin.

---

Thank you. I will let you know if that works. Soon.

[grumpycat]

That worked. I also cleaned up my xmltv.xml file.

And removed pluto tv as a source. However I would describe the way shows are being recorded as buggy as hell. Sometimes the recording icon is gray. Disabling and renabling the entire series sometimes helps but I would describe it as not ready for production (beta) code. Anything I can do to help?

[grumpycat]

It occurs to me that the data source may be wrong.  Quite often the shows that are not recording are labeled as repeat.  But they are not repeats.  Is there anyway I can override the behavior where it does not record repeats.  The data is coming from zap tv website zap2it http://tvlistings.zap2it.com and I selected my zipcode and antenna as input methods.  The xmltv.xml is updated every 6 hours in a cron using an opensource perl script I found.  I can provide sample data if necessary.

[grumpycat]

Code:

<programme start="20231020110000 -0400" stop="20231020120000 -0400" channel="I11.1.21103.zap2it.com">
<title lang="en">The View</title>
<desc lang="en">Celebrity and political guests join the panel of hosts for up-to-the-minute hot topics and invaluable conversations.</desc>
<category lang="en">Talk</category>
<length units="minutes">60</length>
<icon src="https://zap2it.tmsimg.com/assets/p184466_b_v13_ab.jpg" />
<url>https://tvlistings.zap2it.com//overview.html?programSeriesId=SH00225395&amp;tmsId=SH002253950000</url>
<episode-num system="dd_progid">SH00225395.0000</episode-num>
<new />
<subtitles type="teletext" />
<rating>
<value>TV-14</value>
</rating>
</programme>

Code:

<programme start="20231023110000 -0400" stop="20231023120000 -0400" channel="I11.1.21103.zap2it.com">
<title lang="en">The View</title>
<desc lang="en">Celebrity and political guests join the panel of hosts for up-to-the-minute hot topics and invaluable conversations.</desc>
<category lang="en">Talk</category>
<length units="minutes">60</length>
<icon src="https://zap2it.tmsimg.com/assets/p184466_b_v13_ab.jpg" />
<url>https://tvlistings.zap2it.com//overview.html?programSeriesId=SH00225395&amp;tmsId=SH002253950000</url>
<episode-num system="dd_progid">SH00225395.0000</episode-num>
<new />
<subtitles type="teletext" />
<rating>
<value>TV-14</value>
</rating>
</programme>

Code:

<programme start="20231024110000 -0400" stop="20231024120000 -0400" channel="I11.1.21103.zap2it.com">
<title lang="en">The View</title>
<desc lang="en">Celebrity and political guests join the panel of hosts for up-to-the-minute hot topics and invaluable conversations.</desc>
<category lang="en">Talk</category>
<length units="minutes">60</length>
<icon src="https://zap2it.tmsimg.com/assets/p184466_b_v13_ab.jpg" />
<url>https://tvlistings.zap2it.com//overview.html?programSeriesId=SH00225395&amp;tmsId=SH002253950000</url>
<episode-num system="dd_progid">SH00225395.0000</episode-num>
<new />
<subtitles type="teletext" />
<rating>
<value>TV-14</value>
</rating>
</programme>

Code:

<programme start="20231025110000 -0400" stop="20231025120000 -0400" channel="I11.1.21103.zap2it.com">
<title lang="en">The View</title>
<desc lang="en">Celebrity and political guests join the panel of hosts for up-to-the-minute hot topics and invaluable conversations.</desc>
<category lang="en">Talk</category>
<length units="minutes">60</length>
<icon src="https://zap2it.tmsimg.com/assets/p184466_b_v13_ab.jpg" />
<url>https://tvlistings.zap2it.com//overview.html?programSeriesId=SH00225395&amp;tmsId=SH002253950000</url>
<episode-num system="dd_progid">SH00225395.0000</episode-num>
<new />
<subtitles type="teletext" />
<rating>
<value>TV-14</value>
</rating>
</programme>

Code:

<programme start="20231026110000 -0400" stop="20231026120000 -0400" channel="I11.1.21103.zap2it.com">
<title lang="en">The View</title>
<desc lang="en">Celebrity and political guests join the panel of hosts for up-to-the-minute hot topics and invaluable conversations.</desc>
<category lang="en">Talk</category>
<length units="minutes">60</length>
<icon src="https://zap2it.tmsimg.com/assets/p184466_b_v13_ab.jpg" />
<url>https://tvlistings.zap2it.com//overview.html?programSeriesId=SH00225395&amp;tmsId=SH002253950000</url>
<episode-num system="dd_progid">SH00225395.0000</episode-num>
<new />
<subtitles type="teletext" />
<rating>
<value>TV-14</value>
</rating>
</programme>

Here are xml fragments for the show that is not recording though we have selected it to record.  The full file is too large to transfer on pastebin.

[grumpycat]

Code:

<programme start="20231020110000 -0400" stop="20231020120000 -0400" channel="I11.1.21103.zap2it.com">
<title lang="en">The View</title>
<desc lang="en">Celebrity and political guests join the panel of hosts for up-to-the-minute hot topics and invaluable conversations.</desc>
<category lang="en">Talk</category>
<length units="minutes">60</length>
<icon src="https://zap2it.tmsimg.com/assets/p184466_b_v13_ab.jpg" />
<url>https://tvlistings.zap2it.com//overview.html?programSeriesId=SH00225395&amp;tmsId=SH002253950000</url>
<episode-num system="dd_progid">SH00225395.0000</episode-num>
<new />
<subtitles type="teletext" />
<rating>
<value>TV-14</value>
</rating>
</programme>

Code:

<programme start="20231023110000 -0400" stop="20231023120000 -0400" channel="I11.1.21103.zap2it.com">
<title lang="en">The View</title>
<desc lang="en">Celebrity and political guests join the panel of hosts for up-to-the-minute hot topics and invaluable conversations.</desc>
<category lang="en">Talk</category>
<length units="minutes">60</length>
<icon src="https://zap2it.tmsimg.com/assets/p184466_b_v13_ab.jpg" />
<url>https://tvlistings.zap2it.com//overview.html?programSeriesId=SH00225395&amp;tmsId=SH002253950000</url>
<episode-num system="dd_progid">SH00225395.0000</episode-num>
<new />
<subtitles type="teletext" />
<rating>
<value>TV-14</value>
</rating>
</programme>

Code:

<programme start="20231024110000 -0400" stop="20231024120000 -0400" channel="I11.1.21103.zap2it.com">
<title lang="en">The View</title>
<desc lang="en">Celebrity and political guests join the panel of hosts for up-to-the-minute hot topics and invaluable conversations.</desc>
<category lang="en">Talk</category>
<length units="minutes">60</length>
<icon src="https://zap2it.tmsimg.com/assets/p184466_b_v13_ab.jpg" />
<url>https://tvlistings.zap2it.com//overview.html?programSeriesId=SH00225395&amp;tmsId=SH002253950000</url>
<episode-num system="dd_progid">SH00225395.0000</episode-num>
<new />
<subtitles type="teletext" />
<rating>
<value>TV-14</value>
</rating>
</programme>

Code:

<programme start="20231025110000 -0400" stop="20231025120000 -0400" channel="I11.1.21103.zap2it.com">
<title lang="en">The View</title>
<desc lang="en">Celebrity and political guests join the panel of hosts for up-to-the-minute hot topics and invaluable conversations.</desc>
<category lang="en">Talk</category>
<length units="minutes">60</length>
<icon src="https://zap2it.tmsimg.com/assets/p184466_b_v13_ab.jpg" />
<url>https://tvlistings.zap2it.com//overview.html?programSeriesId=SH00225395&amp;tmsId=SH002253950000</url>
<episode-num system="dd_progid">SH00225395.0000</episode-num>
<new />
<subtitles type="teletext" />
<rating>
<value>TV-14</value>
</rating>
</programme>

Code:

<programme start="20231026110000 -0400" stop="20231026120000 -0400" channel="I11.1.21103.zap2it.com">
<title lang="en">The View</title>
<desc lang="en">Celebrity and political guests join the panel of hosts for up-to-the-minute hot topics and invaluable conversations.</desc>
<category lang="en">Talk</category>
<length units="minutes">60</length>
<icon src="https://zap2it.tmsimg.com/assets/p184466_b_v13_ab.jpg" />
<url>https://tvlistings.zap2it.com//overview.html?programSeriesId=SH00225395&amp;tmsId=SH002253950000</url>
<episode-num system="dd_progid">SH00225395.0000</episode-num>
<new />
<subtitles type="teletext" />
<rating>
<value>TV-14</value>
</rating>
</programme>

Here are xml fragments for the show that is not recording though we have selected it to record.  The full file is too large to transfer on pastebin.

This is one of the programs that is not recording reliably and I have no idea why.  The full size of my xmltv.xml file is 179413 lines long. 9650kb. 

[grumpycat]

The series setting record all shows is not working if the show is a repeat.  This looks like a bug.  I have screenshots attached.