SOLVED: The 100 TV Show

[FtonKaren]

Note: Search the FAQ ... nothing popped
The version of Jellyfin you are running 10.9.9
Your installation method and platform:
Platform: TRUENAS-MINI-3.0-X
Version: TrueNAS-SCALE-23.10.2
Source: TrueNAS Catalog

Directory: The 100 (2014) [tmdbid-48866]
Subdirectory: Season 01
Subdirectory: Season 02
Subdirectory: Season ...
File: The 100 - S01E01 - Pilot - 1080p BluRay HEVC.mkv
etc

Jellyfin App on Windows 10 (not showing up in Infused on AppleTV either)

0-0 of 0

[theguymadmax]

You really haven't described the problem in great detail. But you did add screenshots, so points for that. So I'm going to take a guess on what I can put together from your post. 

Your library should be pointing to /tv/ not /tv/The 100.....

Which might solve the issue? you are having.

[FtonKaren]

You really haven't described the problem in great detail. But you did add screenshots, so points for that. So I'm going to take a guess on what I can put together from your post. 

Your library should be pointing to /tv/ not /tv/The 100.....

Which might solve the issue? you are having.

Ya this is my first post. I can't even add new attachments, or edit the original to add new ones. I've dragged and dropped, click to add, used Chrome, used Firefox. I'm a lil dysregulated from another thing with grocery delivery, so this is hitting a lil harder than normal.

I do have a library that is just TV. in the numbers there is no The 100, under then Ts there is no The 100.

Desktop I can see it there in the directory tree. I SMB share over my stuff to the server.

3 Body Problem, 11.22.63, 12 Monkeys, 13 Reasons Why etc all show up. This show does not.

Note: I got the attachments to add by adding them one at a time instead of all four at once ...

[theguymadmax]

Ok, that clears things up.

First, remove the "Lost Shows" library. Having libraries with duplicate paths can lead to problems.

Second, it looks like you have NFO files associated with your files. Jellyfin prioritizes NFO files for metadata, so if the NFO files are incorrect, Jellyfin will import the show with the wrong information.

Try this: Move the folder out of the TV shows directory, then delete all the NFO files. After that, move the folder back into the TV shows directory and see if Jellyfin recognizes it correctly.

[FtonKaren]

Ok, that clears things up.

First, remove the "Lost Shows" library. Having libraries with duplicate paths can lead to problems.

Second, it looks like you have NFO files associated with your files. Jellyfin prioritizes NFO files for metadata, so if the NFO files are incorrect, Jellyfin will import the show with the wrong information.

Try this: Move the folder out of the TV shows directory, then delete all the NFO files. After that, move the folder back into the TV shows directory and see if Jellyfin recognizes it correctly.

Didn't get an email so I am just noticing the reply now. I've done as requested

- Delete duplicate library
- Move The 100 out of directory for tv shows
- Delete all NFOs (and jogs and pngs for good measure)
- Put directory back
- Hit Scan All Libraries

Jellyfin has determined that it is yet again "The 100" is "The Walking Dead", and generally is having issues with that

[theguymadmax]

Ok, that clears up things even more. I didn't realize the show was identified as The Walking Dead. That's a great show, so no issues there ☺️.

I initially tested with your file structure, and it came back as "The 100." I then noticed you’re using the TVDB plugin, so I re-ran the test with that plugin, and it identifies the show as The Walking Dead. So, it looks like there is a bug in that plugin.

Here's a workaround: Follow the same steps as before, but before re-adding your media, change the TV shows library settings to prioritize the use of the TheMovieDb plugin as the metadata downloaders.

[FtonKaren]

Ok, that clears up things even more. I didn't realize the show was identified as The Walking Dead. That's a great show, so no issues there ☺️.

I initially tested with your file structure, and it came back as "The 100." I then noticed you’re using the TVDB plugin, so I re-ran the test with that plugin, and it identifies the show as The Walking Dead. So, it looks like there is a bug in that plugin.

Here's a workaround: Follow the same steps as before, but before re-adding your media, change the TV shows library settings to prioritize the use of the TheMovieDb plugin as the metadata downloaders.

Seems to have done the trick, I do wonder if I should delete all NFOs in case other shows have gotten lost in this fashion, but that's for another day.

I do wonder if The Walking Dead has files that it thinks should be there, but I just don't have, or if I use to have them, but deleted them or renamed them (things like spoiler for upcoming episode list in red as Missing). Either way the episodes are there, and I'm not terribly sure how to do Extras and Featurettes. I had figured it out in Plex some time back, but my hope is to be fully switch over to Jellyfin.

Thank you so much for the help.