SOLVED: Unable to Connect from anywhere

[LunaCooper]

Do you have a VPN installed?

Surfshark is installed but not running

[TheDreadPirate]

Since you can't use the interface, try manually changing the network.xml.

C:\ProgramData\Jellyfin\Server\config\network.xml

Change

Code:

<LocalNetworkAddresses />

To

Code:

<LocalNetworkAddresses>
    <string>192.168.1.3</string>
  </LocalNetworkAddresses>

Replace with your actual local address.

[LunaCooper]

Since you can't use the interface, try manually changing the network.xml.

C:\ProgramData\Jellyfin\Server\config\network.xml

Change

Code:

<LocalNetworkAddresses />

To

Code:

  <LocalNetworkAddresses>
    <string>192.168.1.3</string>
  </LocalNetworkAddresses>

Replace with your actual local address.

I was able to gain access by deleting the network.xml file. It created a new one after the server restart and I was able to login. Still not sure why I can't connect remotely.

[TheDreadPirate]

Does your new ISP use CGNAT?

[LunaCooper]

How do I find that out?

[LunaCooper]

After some googling it seems they do use it

[TheDreadPirate]

TLDR; you're boned. You will need to use something like Tailscale for external access. Or rent a VPS and setup a private VPN to tunnel to your jellyfin.

You can also contact your ISP to ask if they are able to give you a static or non-NAT'd address.

[LunaCooper]

I recently got off the phone with them and they said they aren't blocking any ports and don't use CGNAT. If i get them to give me a static IP, should that fix the issue?

Side note, I've found it was the HTTPS settings that were not letting me connect to from the host machine. Every time I changed them and restarted the server, it wouldn't allow me to connect

[TheDreadPirate]

A static IP is not necessary. You just have to manually or automatically update your domain when it changes.

Are you using a domain for remote access?

[LunaCooper]

No, just my ip, it's only myself connecting to it.