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    Jellyfin Forum Support Troubleshooting Networking & Access SOLVED: Unable to connect to server

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    SOLVED: Unable to connect to server

    Abrar Jahin Amiyo
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    #1
    2024-09-03, 05:20 AM
    Whenever I try to connect any local device to my jellyfin server, it says, "Unable to connect to server." I am not a network expert, being a basic user please tell me how can I fix this. The problem started since I updated my server to 10.9.9. Till then, it was working  fine.
    Go to solution
    Efficient_Good_5784
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    #2
    2024-09-03, 07:05 AM
    Can you share your server logs? Also please share what clients and how you're attempting to connect to the server.
    Abrar Jahin Amiyo
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    #3
    2024-09-03, 07:50 AM
    Can you plz tell me how to do that?
    TheDreadPirate
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    #4
    2024-09-03, 12:56 PM
    Try clearing your browser cache.  There was a big change in the way Jellyfin caches data in your browser starting with 10.9.9.

       
       
       
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Abrar Jahin Amiyo
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    #5
    2024-09-03, 01:11 PM (This post was last modified: 2024-09-03, 01:13 PM by Abrar Jahin Amiyo. Edited 2 times in total.)
       
    This is still happening even after clearing cache
    TheDreadPirate
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    #6
    2024-09-03, 02:31 PM
    Remove all the stuff at the end of the URL.

    http://192.168.1.46:8096/
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Abrar Jahin Amiyo
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    Posts: 14
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    #7
    2024-09-03, 02:44 PM
       
    Still not working
    TheDreadPirate
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    #8
    2024-09-03, 02:53 PM
    The address in that screenshot is different. In the first screenshot it was .46. In your latest screenshot it is .48.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Abrar Jahin Amiyo
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    Posts: 14
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    Joined: 2024 Sep
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    #9
    2024-09-03, 02:55 PM
    But the server is same. I have no idea why it is happening. Do u have any other solution?
    TheDreadPirate
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    #10
    2024-09-03, 03:12 PM
    I'm asking which IP is correct?  Did you mistype the address?

       

    You used two different IP addresses.  Which one is correct?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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