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    Jellyfin Forum Support Troubleshooting SOLVED: Unable to play video on MacOS Sonoma 14.0

     
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    SOLVED: Unable to play video on MacOS Sonoma 14.0

    dachinno
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    #1
    2023-10-28, 05:52 AM
    Can anyone help with the notorious "This client isn't compatible with the media and the server isn't sending a compatible media format." error? I am on MacOS Sonoma 14.0 w/OpenCore patch running Jellyfin 10.8.11. See link for ffmpeg log if that should help since I wouldn't know what to look for.

    https://pastebin.com/QVjx7cvG
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    TheDreadPirate
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    #2
    2023-10-28, 06:15 AM
    Ffmpeg doesn't see the file. Did you move your media around?

    Code:
    file:/Volumes/leone/Movies/TV Shows/Ahsoka/Ahsoka.S01E04.1080p.WEB.h264-EDITH.mkv: No such file or directory
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    dachinno
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    #3
    2023-10-28, 11:38 PM
    Thanks for the reply! 🙏🏼
    I did not move any files since creating the media libraries.
    dachinno
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    #4
    2023-10-28, 11:45 PM
    Thanks for sending me in the right direction. I am not sure why the folder path was changed in the library but I re-added the correct folders and now it’s working! Thanks again!
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