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    Jellyfin Forum Support Troubleshooting SOLVED: Video Transcoding Issues with Jellyfin on Older Intel NUC

     
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    SOLVED: Video Transcoding Issues with Jellyfin on Older Intel NUC

    g35011
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    #1
    2023-10-13, 02:24 PM (This post was last modified: 2023-10-13, 04:20 PM by g35011. Edited 3 times in total.)
    Hello everyone,

    I'm dealing with an issue with my media setup. I've got Jellyfin running in a Docker container on an older Intel NUC, and I'm trying to avoid transcoding as even with hardware acceleration, it seems my NUC can't keep up. I'm facing problems with my H.264 video files getting transcoded when I stream them to my LG C1 (WebOS). The problem is even worse when streaming to my Android phone, as it causes the app to crash.
    Here's the video info (Just to clarify, only the video is being converted; subtitles are external, and the audio is being played 'direct'):

    Video Details
    • Title: 1080p H264 SDR
    • Video Format: H.264
    • AVC Supported: Yes
    • Profile: High 10
    • Level: 51
    • Resolution: 1920x1080
    • Aspect Ratio: 16:9
    • Interlaced: No
    • Framerate: 23.976025
    • Bitrate: 13070 kbps
    • Bit Depth: 10 bit
    • Video Range: Standard Dynamic Range (SDR)
    • Color Space: bt709
    • Color Transfer: bt709
    • Color Primaries: bt709
    • Pixel Format: yuv420p10le
    • Reference Frames: 1
    • NAL Count (Network Abstraction Layer): 4
    I'd really appreciate any advice or insights you might have on this issue.

    Logs of one of the files being transcoded
    CPU: Intel® Celeron® Processor J3060
    TheDreadPirate
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    #2
    2023-10-13, 02:38 PM
    What model CPU is in your NUC? Also, your ffmpeg log is truncated. Upload the full log to https://sourceb.in/ and link it back here.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    g35011
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    #3
    2023-10-13, 02:44 PM
    (2023-10-13, 02:38 PM)TheDreadPirate Wrote: What model CPU is in your NUC?  Also, your ffmpeg log is truncated.  Upload the full log to https://sourceb.in/ and link it back here.

    Sorry, here is the full log.
    Also it is an Intel® Celeron® CPU  J3060
    TheDreadPirate
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    #4
    2023-10-13, 02:58 PM
    The documentation doesn't explicitly say that Braswell is supported the Intel media drivers. But try switching your hardware acceleration to Quick Sync. Braswell supposedly supports decoding H264 High 10.

    BTW, I'm thinking that it is being transcoded because of the High 10 profile/10-bit color.

    In the main jellyfin log, search for "TranscodeReason". It should tell us why the client wanted this file transcoded.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    g35011
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    #5
    2023-10-13, 03:27 PM
    TranscodeReason=VideoProfileNotSupported

    I also tried switching to Quick Sync but got a playback error whenever I tried to play the video.
    TheDreadPirate
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    #6
    2023-10-13, 03:40 PM (This post was last modified: 2023-10-13, 04:20 PM by TheDreadPirate. Edited 1 time in total.)
    (1970-01-20, 03:26 PM)g35011 Wrote: I also tried switching to Quick Sync but got a playback error whenever I tried to play the video.

    This is what I assumed would happen, but worth a try.

    (2023-10-13, 03:27 PM)g35011 Wrote: TranscodeReason=VideoProfileNotSupported


    Yep.  99% certain its the High 10 profile triggering a transcode request.  If you have a beefier PC available, you can re-encode all your High 10 media to use the main profile and 8-bit color.  This should avoid transcoding in the future.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    g35011
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    Country:Australia
    #7
    2023-10-13, 04:19 PM
    ah that's annoying. But thankyou for your help. I can just use my main pc to re-encode.
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