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    Jellyfin Forum Support Troubleshooting There was an error adding the media path. Please ensure the path is valid and Jellyfi

     
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    There was an error adding the media path. Please ensure the path is valid and Jellyfi

    There was an error adding the media path. Please ensure the path is valid and Jellyfin has access to that location.
    J_Net Reloaded
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    Junior Member

    Posts: 3
    Threads: 2
    Joined: 2025 Jan
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    #1
    2025-04-17, 11:30 PM (This post was last modified: 2025-04-17, 11:43 PM by J_Net Reloaded. Edited 5 times in total.)
    There was an error adding the media path. Please ensure the path is valid and Jellyfin has access to that location.

    the folders are on an ext usb and im mounting them to /mnt/points and added ownership and permissions still it gives error There was an error adding the media path. Please ensure the path is valid and Jellyfin has access to that location.


    I solved this before left a forum post about it for future resolving this issue and cant find it so i cant remember how i fixed it last time!

    Iv tried

    sudo chmod 755 /media/jay/59D1-02E4/Vids/Films
    sudo ln -s /media/jay/59D1-02E4/Vids/Films /mnt/Movies
    sudo chmod 755 /mnt
    sudo chown -R jellyfin:jellyfin /media/jay/59D1-02E4/Vids

    sudo -u jellyfin ls /mnt/Movies
    ls: cannot access '/mnt/Movies': Permission denied


    I added it to root group and It now has access
    sudo usermod -aG root jellyfin
    TheDreadPirate
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    Community Moderator

    Posts: 15,375
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    Joined: 2023 Jun
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    Country:United States
    #2
    2025-04-18, 02:13 PM
    First, immediately remove Jellyfin from the root group. Bad bad bad. Only root should be in the root group. Massive security concern.

    You have two options, manually mount the devices via /etc/fstab or remove the ACL that is likely on /media/jay/59D1-02E4

    For removing the ACL, use this command.

    Code:
    sudo setfacl -b /media/jay/59D1-02E4

    For manually mounting the external drives, skip about halfway down my post lined below. (the link should auto skip)

    https://forum.jellyfin.org/t-mounting-lo...ng%20fstab***
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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