Transcoding setup issues

[Deegee88]

Hello,

So i'm running truenas Scale beta which uses kernal 6.6 and the latest jellyfin app. The app is being run natively through Scale and not in a VM or docker.

The GPU i'm using is an A380.
When i have Intel Quicksync selected in playback and "Enable hardware encoding" i get this log when trying to watch a show on my phone https://pastebin.com/HxGLx33p and nothing plays.

If i unselect "enable hardware encoding" i get this log https://pastebin.com/bs1AhvTy and it plays.....

I would of thought it would be the other way around...I'm just trying to get it setup so I can stream efficiently to any device on my network and to one other person outside of it.

Is there something i'm missing here? Am I completely missing the point of having a GPU for transcoding?

Thanks in advance!

[TheDreadPirate]

The TrueNAS "app" of Jellyfin may not have all the drivers that we include in our docker image. It is not created by us so we have no way of knowing what they did differently. I strongly recommend using the Docker capability in TrueNAS and using the official Jellyfin/jellyfin docker image. It includes all the Intel drivers needed for your A380.

[Revv23]

The TrueNAS "app" of Jellyfin may not have all the drivers that we include in our docker image.  It is not created by us so we have no way of knowing what they did differently.  I strongly recommend using the Docker capability in TrueNAS and using the official Jellyfin/jellyfin docker image.  It includes all the Intel drivers needed for your A380.

I can 2nd this.

I spun up a truenas instance around 6 months ago & at that time the I couldnt even get it working at all.

I'm sure its getting better and better but taking the time to set up docker will not only guarantee your install isnt messed up but will also greatly add to your server capabilities.

[Deegee88]

Okay - i'll try this.
I've never ran an app using docker before in Truenas Scale.
I've managed to get it to install but can't access the system - on the app i just go to my ip 192.168.4.86:8096 and it brings up the GUI.
With this docker version it doesnt...i've tried enabling the webui portal and put in ip address and port 9000 (just so it doesn't conflict with the current app version) and nothing, but when i check the logs the container is up and running.
Any thoughts?

[Deegee88]

Okay - I fixed this part and now have access to the server, but it isn’t persisting.
I’m very new to any of this so just trying to make sure it has access to the right volumes in order to save the data and not needing to be reset every time.
Then I’ll test the transcoding and see if it makes any difference.
Thanks!

[TheDreadPirate]

Make sure you specify a volume for the container to mount /config to. That is where all the persistent data is.

[Deegee88]

Hey thanks - that helped!
I've managed to get it up and running and i've turned it on and off a few times to make sure it stills sticks around and it does!

I've just tried streaming something to my phone and it didn't work - this is the log https://pastebin.com/Ttjmvvsn

Unlike the Truenas Scale App version this doesn't work regarless of whether i have the encoding enabled or not.

I'm sure i'm missing something simple but i can't see it.

[TheDreadPirate]

Did you pass the GPU into the container as a device?

[Deegee88]

Yes - there is a Resource Reservation part and I made sure to select : "Allocate 1 gpu.intel.com/i915 GPU"

[TheDreadPirate]

Can you re-upload that ffmpeg log to https://sourceb.in/ ?

My work PC blocks pastebin.