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    Jellyfin Forum Support Troubleshooting Trouble Accessing Server outside of network

     
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    Trouble Accessing Server outside of network

    Trouble Accessing Server outside of network
    LimeJuice 758
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    #1
    2025-05-16, 06:46 AM
    I am currently experiencing an issue with my Jellyfin setup. It runs really slow when I try to use my reverse proxy/dns name, to the point where videos stutter and then just don't play. But the moment I use my actual internal IP everything works perfectly  I am using Duckdns, nginx and a vpn. So currently I can only access my jellyfin server if I am at home on the same network, using the internal IP. The moment I try to access it using the duckdns domain name whether I am on my network or not It instantly stops working and basically goes to a crawl.
    jenkles316
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    #2
    2025-05-16, 01:17 PM
    If you are getting a connection when you are outside your network you can try the following:

    Have you run a speedtest on your host internet connection?
    If so, what is your upload speed?
    Often a slow upload speed will require you to transcode your video to a lower bitrate.
    LimeJuice 758
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    #3
    2025-05-16, 02:10 PM
    (2025-05-16, 06:46 AM)LimeJuice 758 Wrote: I am currently experiencing an issue with my Jellyfin setup. It runs really slow when I try to use my reverse proxy/dns name, to the point where videos stutter and then just don't play. But the moment I use my actual internal IP everything works perfectly  I am using Duckdns, nginx and a vpn. So currently I can only access my jellyfin server if I am at home on the same network, using the internal IP. The moment I try to access it using the duckdns domain name whether I am on my network or not It instantly stops working and basically goes to a crawl.

    So I just ran the speedtest and my Download is 653Mbps and my upload is 422.82Mbps
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