Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	556	3,350	websocket requests return... by pmc 1 hour ago
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	731	3,695	Missing media by ffejj 56 minutes ago

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread [asc] / Author		Replies	Views	Rating	Last Post
	Unable to play any media - Playback failed due to a fatal player error Jellyfin has been working fine, suddenly today it doesn't. Temmy	1	349	0 Vote(s) - 0 out of 5 in Average	2025-08-28, 09:11 PM Last Post: Temmy
	Unable to play .avi files Unable to play .avi files Taotaka	1	1,890	0 Vote(s) - 0 out of 5 in Average	2024-08-19, 08:33 PM Last Post: TheDreadPirate
	Unable to open the app "jellyfin" Unable to open the app "jellyfin" Please open it in the same lan. Chris_in_soCal	1	437	0 Vote(s) - 0 out of 5 in Average	2025-06-01, 09:20 AM Last Post: Chris_in_soCal
	unable to open .docx document Rishikesh Tiwari	1	462	0 Vote(s) - 0 out of 5 in Average	2024-10-31, 02:19 PM Last Post: TheDreadPirate
	SOLVED: Unable to login/Change password on QNAP Unable to login/Change password on QNAP Caprichoso	4	1,527	0 Vote(s) - 0 out of 5 in Average	2025-04-07, 12:13 PM Last Post: TheDreadPirate
	Unable to login after recovery from older backup This after I tried the backup because of "database disk image is malformed'" Flemming	1	365	0 Vote(s) - 0 out of 5 in Average	2025-05-04, 10:58 AM Last Post: Flemming
	Unable To Login after trying to add Featured Content Bar but it broke everything Saad Raouh	1	643	0 Vote(s) - 0 out of 5 in Average	2024-12-24, 10:22 PM Last Post: TheDreadPirate
	Unable to Log In with correct credentials. oksi	1	693	0 Vote(s) - 0 out of 5 in Average	2024-12-22, 04:29 PM Last Post: TheDreadPirate
	Unable to Load PDF file Able to show book cover but click on play, it just show keep loading, and nothing is loading. BigGorilla	2	630	0 Vote(s) - 0 out of 5 in Average	2025-05-07, 05:12 AM Last Post: Para Apps
	Unable to Launch Jellyfin Container after 10.10.7 After rebooting my server, jellyfin crashes, claiming its due to a port bind invalid address even after deleting network.xml file blainecodes	1	621	0 Vote(s) - 0 out of 5 in Average	2025-04-13, 02:07 AM Last Post: TheDreadPirate
	SOLVED: Unable to install Plug-Ins v10.9.11 Not showing Catalogue or Repositories Bloody_Lemming	2	2,462	0 Vote(s) - 0 out of 5 in Average	2024-10-21, 01:41 AM Last Post: Bloody_Lemming
	Unable to install on Windows Installer thinks old version exists on a removed drive, fails to install AlbertSchweinstein	1	183	0 Vote(s) - 0 out of 5 in Average	2025-08-27, 06:03 PM Last Post: theguymadmax
	Unable to install jellyfin-ffmpeg7 I am trying to get gpu acceleration working using jellyfin, but I seem to be stuck at the install part.. Abstra208	5	4,987	0 Vote(s) - 0 out of 5 in Average	2024-12-08, 04:01 AM Last Post: TheDreadPirate
	SOLVED: Unable to install Jelly-ffmpeg6 package (Pages: 1 2 ) leprejohn	10	4,980	0 Vote(s) - 0 out of 5 in Average	2024-06-27, 06:48 PM Last Post: leprejohn
	Unable to get transcoding to work from AMD server Playback fails when transcoding is enabled on client device duelistgamer	3	1,627	0 Vote(s) - 0 out of 5 in Average	2023-10-25, 04:37 PM Last Post: TheDreadPirate
	Unable to get tone mapping working kickingknowledge	7	1,341	0 Vote(s) - 0 out of 5 in Average	2025-01-18, 09:39 PM Last Post: TheDreadPirate
	Unable to get intel arc working in Debian 12 VM, device recognized, no /dev/dri entry 33Fraise33	2	3,597	0 Vote(s) - 0 out of 5 in Average	2024-04-27, 03:29 PM Last Post: TheDreadPirate
	Unable to get hardware acceleration working on Qnap nas with a Nvidia gpu (Pages: 1 2 ) Envelope6651	15	2,639	0 Vote(s) - 0 out of 5 in Average	2025-01-17, 02:11 PM Last Post: TheDreadPirate
	Unable to get embedded subtitles to work My Jellyfin instance is unable to display embedded subtitles Karl	1	353	0 Vote(s) - 0 out of 5 in Average	2025-07-20, 10:58 PM Last Post: bitmap
	SOLVED: unable to find user in passwd file (docker compose) Pollo	4	6,283	0 Vote(s) - 0 out of 5 in Average	2024-12-19, 01:02 AM Last Post: Pollo

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