Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	597	3,478	Warnings "Unknown proxy" by pxr5 Yesterday, 02:21 PM
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	810	3,907	Missing metadata for new ... by theguymadmax 2025-11-16, 11:26 PM

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread [asc] / Author		Replies	Views	Rating	Last Post
	Hardware Acceleration Intel i7-9700 Hardware Encoding not being detected talkativetrex	9	12,019	0 Vote(s) - 0 out of 5 in Average	2024-07-01, 10:42 PM Last Post: TheDreadPirate
	SOLVED: Hardware Acceleration Joshua	4	3,102	0 Vote(s) - 0 out of 5 in Average	2024-05-01, 03:42 PM Last Post: Joshua
	Hardware acceleration I'm having issue with hardware acceleration Maurizio Giorgino	1	1,683	0 Vote(s) - 0 out of 5 in Average	2024-12-02, 10:54 PM Last Post: TheDreadPirate
	Hardware Acceleration trble	7	2,064	0 Vote(s) - 0 out of 5 in Average	2025-04-21, 04:07 PM Last Post: TheDreadPirate
	SOLVED: Hardware accelerated transcoding works on Plex but not on Jellyfin (docker) soy_titooo	2	3,841	0 Vote(s) - 0 out of 5 in Average	2023-07-10, 08:32 AM Last Post: soy_titooo
	Hardware accelerated playback fails on MPEG2 DVD rips somechap	4	911	0 Vote(s) - 0 out of 5 in Average	2025-05-16, 08:18 AM Last Post: somechap
	HAOS - Failed to start Jellyfin Error received when starting Jellyfin on Home Assistant Aeriux	0	2	0 Vote(s) - 0 out of 5 in Average	7 minutes ago Last Post: Aeriux
	SOLVED: Hanging in Linux Only Certain embedded subtitles causing video not to play mdkb	6	2,044	0 Vote(s) - 0 out of 5 in Average	2024-06-20, 05:24 AM Last Post: mdkb
	SOLVED: Hang when starting video or seeking TastefulRegent	4	5,140	0 Vote(s) - 0 out of 5 in Average	2024-09-15, 11:35 PM Last Post: TastefulRegent
	Handling playlist XML files Modifying, exporting and importing of playlists jellyfin	3	748	0 Vote(s) - 0 out of 5 in Average	2025-09-17, 06:14 PM Last Post: IndianaLarry
	HA isn't working Jellyfin installed with Portainer alveou	4	2,183	0 Vote(s) - 0 out of 5 in Average	2023-08-01, 09:12 PM Last Post: TheDreadPirate
	h265 transcodes forcing audio to 2 channels Transcoding h265 videos forces audio to 2 channels d3sl	2	860	0 Vote(s) - 0 out of 5 in Average	2025-03-24, 02:12 PM Last Post: d3sl
	SOLVED: H265 qsv linux not working K4YN5	8	1,985	0 Vote(s) - 0 out of 5 in Average	2024-10-07, 07:58 PM Last Post: K4YN5
	SOLVED: H265 media not transcoded by certain devices H265 media not transcoded by certain devices quietwalker	5	6,094	0 Vote(s) - 0 out of 5 in Average	2023-10-11, 04:19 PM Last Post: quietwalker
	SOLVED: H264/AVC Transcoding not Working Jellyfin installed through CasaOS on Proxmox: trouble with H264 decoding dvdvgl	2	892	0 Vote(s) - 0 out of 5 in Average	2025-03-24, 08:30 AM Last Post: dvdvgl
	h264 transcodes to hevc error [SOLVED] [hevc_qsv @ 0x5d3e8c9aab00] some encoding parameters are not supported by the QSV runtime sisu	2	2,168	0 Vote(s) - 0 out of 5 in Average	2024-10-13, 04:15 PM Last Post: sisu
	h264 instead of HEVC (Pages: 1 2 ) End up with h264 on all transcodes Stephan	10	6,340	0 Vote(s) - 0 out of 5 in Average	2025-11-08, 05:45 PM Last Post: bandit8623
	SOLVED: H.265 Media not playing with HWA "This client isn't compatible with the media and the server isn't sending a compatible media format." when using HWA KipshidzeNikoloz	3	3,277	0 Vote(s) - 0 out of 5 in Average	2024-01-18, 04:28 PM Last Post: KipshidzeNikoloz
	H.265 (HEVC) transcoding not working for 4K HDR videos with QSV/VAAPI on Jellyfin NoisyBoy	0	743	0 Vote(s) - 0 out of 5 in Average	2025-04-23, 10:30 AM Last Post: NoisyBoy
	H.264 Transcoding Not Working on AMD 5600G Hardware Acceleration will work for HEVC and VC1 codecs, but not for H.264 MiniSerpent0421	1	3,826	0 Vote(s) - 0 out of 5 in Average	2023-08-07, 10:57 AM Last Post: nyanmisaka

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