Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	539	3,299	nginx Reverse Proxy Confi... by RoyalFlush Yesterday, 12:07 PM
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	694	3,599	Misc files from MakeMKV a... by JeisonPham 2025-07-26, 03:41 PM

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread [asc] / Author		Replies	Views	Rating	Last Post
	Can't seem to find jellyfin-web folder (Pages: 1 2 ) grobleschmomble	18	5,650	0 Vote(s) - 0 out of 5 in Average	2025-07-04, 02:20 AM Last Post: Efficient_Good_5784
	Can't seek when playing a particular file altair21	9	1,609	0 Vote(s) - 0 out of 5 in Average	2025-04-22, 03:56 PM Last Post: altair21
	Can't seek forward or backward when using Chrome on Android (Pages: 1 2 ) Can't seek forward or backward when using Chrome on Android Diaxpel	16	4,125	0 Vote(s) - 0 out of 5 in Average	2024-04-27, 04:32 PM Last Post: Felix1234
	SOLVED: Can't see other clients in the "cast to" devices list (Pages: 1 2 3 ) auxym	26	4,162	0 Vote(s) - 0 out of 5 in Average	2025-04-19, 10:03 PM Last Post: Mao899
	Can't run Jellyfin add-on on Ugoos AM6B+ jarvins	0	505	0 Vote(s) - 0 out of 5 in Average	2025-04-30, 08:40 PM Last Post: jarvins
	Can't Reset Password mexicanninja	0	1,396	0 Vote(s) - 0 out of 5 in Average	2023-07-09, 04:53 AM Last Post: mexicanninja
	can't reset password (Pages: 1 2 ) can't reset password khan	13	27,107	0 Vote(s) - 0 out of 5 in Average	2025-07-12, 07:59 PM Last Post: EFX
	Can't reset Jellyfin on Synology NAS cybermousey	1	2,544	0 Vote(s) - 0 out of 5 in Average	2024-11-05, 04:19 PM Last Post: Efficient_Good_5784
	SOLVED: Can't reorder Playlists 500 error on Synology johnny_n	4	1,033	0 Vote(s) - 0 out of 5 in Average	2024-11-20, 06:22 AM Last Post: Eraserhead
	Can't Remove Kodi Sync Queue Kodi Sync Queue automatically reinstalls itself pixel24	0	667	0 Vote(s) - 0 out of 5 in Average	2024-07-14, 09:04 AM Last Post: pixel24
	SOLVED: Can't remove already deleted file from Jellyfin Tasks = nope \| Change folder name = nope \| disabling plugins = nope J Wizzy	4	1,350	0 Vote(s) - 0 out of 5 in Average	2024-11-24, 03:11 PM Last Post: J Wizzy
	Can't read symlink files Can't read symlink files nero519	5	3,600	0 Vote(s) - 0 out of 5 in Average	2024-07-25, 12:48 PM Last Post: TheDreadPirate
	SOLVED: Can't play VC1 Codec total lockup (Pages: 1 2 ) Bladefin	19	3,489	0 Vote(s) - 0 out of 5 in Average	2024-11-27, 03:32 PM Last Post: TheDreadPirate
	Can't play multiple versions of movie on v10.10.3 alleycat	2	843	0 Vote(s) - 0 out of 5 in Average	2024-12-17, 06:29 PM Last Post: alleycat
	Can't play movie (2160p HDR H265 mkv 90Gb) on Android/LG WebOS/PC Web Videos are not playing Norrodar	5	1,302	0 Vote(s) - 0 out of 5 in Average	2024-12-09, 08:30 PM Last Post: TheDreadPirate
	Can't Play MKV on Android Tried playing MKV 4 different ways. All failed NinjaWeenis	3	1,405	0 Vote(s) - 0 out of 5 in Average	2024-09-01, 06:25 PM Last Post: Efficient_Good_5784
	Can't play m38u files Jellyfin can't play m3u8/strm file gartiol	9	2,062	0 Vote(s) - 0 out of 5 in Average	2025-02-23, 03:45 PM Last Post: gartiol
	SOLVED: Can't play HDR DV HEVC MKV files cantcurecancer	7	8,118	0 Vote(s) - 0 out of 5 in Average	2024-03-09, 08:09 PM Last Post: cantcurecancer
	SOLVED: Can't play handbrake Handbrake transcoded films give "Playback failed due to a fatal player error." onetoomany	7	1,591	0 Vote(s) - 0 out of 5 in Average	2024-12-01, 04:52 PM Last Post: onetoomany
	Can't play Dolby TrueHD + Atmos Drake97	3	2,803	0 Vote(s) - 0 out of 5 in Average	2025-04-12, 09:36 PM Last Post: discombob93

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