Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	599	3,481	SSL Port No Longer Open 1... by dogboyaa1 5 hours ago
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	812	3,910	Unable to display JPG fil... by Esmonde Yesterday, 03:21 PM

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread [asc] / Author		Replies	Views	Rating	Last Post
	SOLVED: Collections show as empty, "Requested value 'SongCount' was not found." Collections show as empty, getting an error about "SongCount" in the log NaturalBornCamper	3	1,763	0 Vote(s) - 0 out of 5 in Average	2024-01-12, 11:49 PM Last Post: NaturalBornCamper
	SOLVED: Collections only work for one user Quackhour	2	897	0 Vote(s) - 0 out of 5 in Average	2025-01-02, 01:19 AM Last Post: Quackhour
	Collections not working fugrat	8	863	0 Vote(s) - 0 out of 5 in Average	2025-08-23, 03:46 PM Last Post: KodiUser1138
	Collections missing poster art Movie Collections don't show poster art rogueastromech	1	1,294	0 Vote(s) - 0 out of 5 in Average	2024-12-10, 08:18 PM Last Post: theguymadmax
	Collections missing after uninstalling “Media Bar” and “Modular Home Sections” Collections disappeared completely after uninstalling “Media Bar” and “Modular Home Sections” Frit92	0	276	0 Vote(s) - 0 out of 5 in Average	2025-10-27, 09:47 AM Last Post: Frit92
	Collections missing after a reboot and source media not mounted Collections missing after a reboot and source media not mounted John Pierson	2	1,227	0 Vote(s) - 0 out of 5 in Average	2024-06-28, 07:15 PM Last Post: John Pierson
	SOLVED: Collections in libraries Facing error with collections in libraries Ptilott	2	6,317	0 Vote(s) - 0 out of 5 in Average	2024-06-19, 04:22 PM Last Post: Ptilott
	Collections do not appear in the dropdown. v10.9.10 - I can't add videos to current collections Kiwa	3	1,379	0 Vote(s) - 0 out of 5 in Average	2024-08-25, 05:42 PM Last Post: Kiwa
	Collections display problem since the latest Android TV update version Prisme	1	1,241	0 Vote(s) - 0 out of 5 in Average	2023-12-24, 01:43 AM Last Post: TheDreadPirate
	Collections broken after upgrading from 10.8.13 to 10.9.9 Perseverant	6	1,930	0 Vote(s) - 0 out of 5 in Average	2024-08-12, 03:55 PM Last Post: TheDreadPirate
	SOLVED: Collections are duplicating Collections are being displayed twice both in Collections folder and Movies folder csavage	5	1,896	0 Vote(s) - 0 out of 5 in Average	2025-05-06, 09:16 PM Last Post: csavage
	collections are broken/not playing movies vorlmaldor	2	871	0 Vote(s) - 0 out of 5 in Average	2024-12-09, 02:33 PM Last Post: vorlmaldor
	Collections Auto collections generates strange name Elisha Minter	0	981	0 Vote(s) - 0 out of 5 in Average	2023-11-06, 03:59 AM Last Post: Elisha Minter
	Collections Collections empty after a few days. hanaquacks	4	1,865	0 Vote(s) - 0 out of 5 in Average	2024-11-12, 03:05 PM Last Post: hanaquacks
	Collections Contents of collections get deleted Esch	1	396	0 Vote(s) - 0 out of 5 in Average	2025-07-22, 12:06 AM Last Post: theguymadmax
	Collection won't display movie Certain movies can be added to collections but will not display John Pierson	1	1,414	0 Vote(s) - 0 out of 5 in Average	2024-07-20, 08:07 PM Last Post: theguymadmax
	Collection Sorting Galin McMahon	0	360	0 Vote(s) - 0 out of 5 in Average	2025-11-04, 05:47 PM Last Post: Galin McMahon
	Collection sort order no longer working after latest update anotherdaftpunk	1	513	0 Vote(s) - 0 out of 5 in Average	2025-10-27, 05:59 AM Last Post: moxuze
	SOLVED: Collection problem (Pages: 1 2 ) Collection problem with recent updates Afgin	19	8,808	0 Vote(s) - 0 out of 5 in Average	2024-05-22, 06:41 PM Last Post: Afgin
	Codec problems on FireStick TV? Freezing every 5 seconds. (Pages: 1 2 ) naopodeser	10	7,204	0 Vote(s) - 0 out of 5 in Average	2023-11-19, 02:45 AM Last Post: naopodeser

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