Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	535	3,293	Swiftfin on Apple TV 4k n... by ANZ 2025-07-20, 03:34 AM
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	690	3,582	Poster download in differ... by user5621 Yesterday, 12:17 PM

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread [asc] / Author		Replies	Views	Rating	Last Post
	SOLVED: "Year" in Metadata Not Automatically Updating Despite correct "Release Date" and "Status," the "Year" field in metadata remains empty. SAKURA	6	1,831	0 Vote(s) - 0 out of 5 in Average	2024-04-24, 03:25 PM Last Post: SAKURA
	SOLVED: "Up next" only option On roku only "up next" is an option plaidpancakes	2	668	0 Vote(s) - 0 out of 5 in Average	2025-04-23, 06:24 PM Last Post: plaidpancakes
	"Unsupported Version or Product" after rebooting router Android app no longer connects to server after the router was rebooted GarrickWinter	3	2,564	0 Vote(s) - 0 out of 5 in Average	2023-12-11, 08:59 PM Last Post: TheDreadPirate
	"Unable to load subtitles" (Pages: 1 2 3 ) Win Server + Android TV alextd	22	20,568	0 Vote(s) - 0 out of 5 in Average	2024-10-04, 07:43 AM Last Post: niels
	"Too many open files in system error" during library scan Some media missing after scan, many errors in logs, SMB mounted store awkward-gopher	4	1,321	0 Vote(s) - 0 out of 5 in Average	2025-01-31, 07:48 PM Last Post: gnattu
	"Too many errors" in ExoPlayer, but plays with libVLC Why one and not the other? stewed pork roti	7	5,471	0 Vote(s) - 0 out of 5 in Average	2024-01-20, 05:47 AM Last Post: stewed pork roti
	"This CollectionFolder contains no items" on Roku (Pages: 1 2 ) Library tile claims to have no items on Roku bitmap	10	2,083	0 Vote(s) - 0 out of 5 in Average	2024-07-10, 08:00 AM Last Post: bitmap
	"This client isn't compatible with the media and ...." Sammeeeeeee	2	888	0 Vote(s) - 0 out of 5 in Average	2024-03-17, 04:45 PM Last Post: TheDreadPirate
	SOLVED: "Startup probe failed" failed after updating TrueNAS & Jellyfin jymotion	4	5,889	0 Vote(s) - 0 out of 5 in Average	2024-09-15, 07:16 PM Last Post: BourbonDoc
	"Source Error" on Jellyfin Android "Source Error" messages on Jellyfin Android, why? Dennis Driessen	1	1,409	0 Vote(s) - 0 out of 5 in Average	2024-02-20, 05:47 PM Last Post: TheDreadPirate
	"Show next video info during playback" I have UNCHECKED this like, 12 times over the last year. phindex	4	903	0 Vote(s) - 0 out of 5 in Average	2025-03-23, 06:29 AM Last Post: phindex
	SOLVED: "Select a Server" dwaynem	3	13,117	0 Vote(s) - 0 out of 5 in Average	2023-09-28, 04:02 PM Last Post: e900542
	"Recently added" showing just two old shows? dataprolet	5	1,587	0 Vote(s) - 0 out of 5 in Average	2024-10-31, 08:23 PM Last Post: theguymadmax
	"Player" version (not browser/server) Simple laptop setup for travelling. "Player" version (not browser/server) Simple laptop setup for travelling. WestAus	4	2,603	0 Vote(s) - 0 out of 5 in Average	2023-11-11, 06:18 PM Last Post: TheDreadPirate
	SOLVED: "playback failed due to fatal player error" Only on webapp aeternalis	2	2,027	0 Vote(s) - 0 out of 5 in Average	2024-11-08, 10:34 AM Last Post: aeternalis
	"Playback failed due to an error decoding the media" on LG WebOS TV (Pages: 1 2 ) Can't play Better Call Saul on my WebOS TV when other movies work fine Slippinjimmy	14	3,567	0 Vote(s) - 0 out of 5 in Average	2024-10-24, 04:01 PM Last Post: Slippinjimmy
	SOLVED: "Playback failed due to a fatal player error." (Only in Firefox) (Pages: 1 2 ) Can't play some media, but this only occurs in Firefox DeNewGuy	18	4,932	0 Vote(s) - 0 out of 5 in Average	2024-10-21, 01:02 PM Last Post: DeNewGuy
	SOLVED: "Playback failed due to a fatal player error" for external drive help_me_please	8	2,119	0 Vote(s) - 0 out of 5 in Average	2024-12-28, 08:34 PM Last Post: help_me_please
	"Playback error" since re-installed, likely missing ffmpeg Since reinstalling Jellyfin, cannot playback any media rdrulez	5	2,759	0 Vote(s) - 0 out of 5 in Average	2023-09-05, 07:26 PM Last Post: skribe
	"Path couldn't be accesed" DLNA for BigScreen on meta Quest 2 daraem	1	1,671	0 Vote(s) - 0 out of 5 in Average	2024-04-14, 01:07 AM Last Post: TheDreadPirate

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