Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	539	3,299	nginx Reverse Proxy Confi... by RoyalFlush 2025-07-28, 12:07 PM
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	695	3,600	Scanning new Movies/Shows... by MasterOfKay 3 hours ago

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread / Author [asc]		Replies	Views	Rating	Last Post
	Play/Transcoding issue 4K vidoes fails on multiple Android Devices TheSainted1	3	704	0 Vote(s) - 0 out of 5 in Average	2025-02-22, 06:24 PM Last Post: TheDreadPirate
	On Xbox app some TV Series shows a black screen but has audio when starting new episo When watching certain series on my XBOX One, when a new episode starts, the screen is black, but the audio starts. TheRevSchultz	2	798	0 Vote(s) - 0 out of 5 in Average	2025-04-21, 05:25 PM Last Post: TheRevSchultz
	"Default" subtitle mode chooses "Forced" subtitle track over "Default" track theressnowway	2	1,510	0 Vote(s) - 0 out of 5 in Average	2024-12-31, 08:35 PM Last Post: bitmap
	Lg webos fast forward rewind not working TheRebeliousTR	7	1,211	0 Vote(s) - 0 out of 5 in Average	2024-12-26, 06:12 PM Last Post: TheDreadPirate
	Android App App pauses background playback randomly therealkavouras	1	763	0 Vote(s) - 0 out of 5 in Average	2024-12-04, 06:09 PM Last Post: TheDreadPirate
	SOLVED: Jellyfin on Fire TV (Pages: 1 2 ) Having some trouble with Jellyfin on Fire Tv therealgamer9982	12	4,491	0 Vote(s) - 0 out of 5 in Average	2024-09-07, 08:58 PM Last Post: therealgamer9982
	SOLVED: HDR Content on Android App (Pages: 1 2 3 ) HDR Content looks really desaturated on the Jellyfin mobile app therealgamer9982	25	6,288	0 Vote(s) - 0 out of 5 in Average	2024-09-11, 12:50 AM Last Post: therealgamer9982
	Jellyfin Tone Mapping Problems (Pages: 1 2 3 4 ) Jellyfin can have some strange tone mapping things happen therealgamer9982	30	4,618	0 Vote(s) - 0 out of 5 in Average	2024-09-16, 01:04 AM Last Post: therealgamer9982
	Re-issue of tone mapping (Pages: 1 2 3 4 ) Just trying to get your attention therealgamer9982	38	5,718	0 Vote(s) - 0 out of 5 in Average	2024-10-01, 01:31 AM Last Post: therealgamer9982
	Stuttering/Freezing Some Videos are stuttering/freezing randomly on different devices Therealb	6	3,278	0 Vote(s) - 0 out of 5 in Average	2023-12-07, 06:31 PM Last Post: Therealb
	Changing order of episodes I'm trying to change the order of episodes in Jellyfin. thepwrtank18	3	3,352	0 Vote(s) - 0 out of 5 in Average	2023-06-30, 04:13 PM Last Post: Fallenbagel
	AV1 content takes obscenely long time to load thepwrtank18	8	3,347	0 Vote(s) - 0 out of 5 in Average	2023-06-28, 05:33 PM Last Post: Venson
	jellyfin.exe inexplicably deleted after Windows update The file "jellyfin.exe" is inexplicably deleted after a Windows update. thepwrtank18	1	868	0 Vote(s) - 0 out of 5 in Average	2024-03-03, 04:50 PM Last Post: 1hitsong
	[av1_qsv @ 000001caccb57b40] This version of runtime doesn't support AV1 encoding The error "[av1_qsv @ 000001caccb57b40] This version of runtime doesn't support AV1 encoding" appears when trying to transcode to AV1. thepwrtank18	2	2,069	0 Vote(s) - 0 out of 5 in Average	2024-05-15, 01:41 AM Last Post: nyanmisaka
	Help! Brand new to home labs and servers, Jellyfin isn't detecting my media thepunnman	3	708	0 Vote(s) - 0 out of 5 in Average	2025-01-21, 03:54 PM Last Post: TheDreadPirate
	SOLVED: Jellyfin repeatedly crashing on startup Jellyfin 10.10.7 in docker container on an Odroid XU4 theotherjoey	1	423	0 Vote(s) - 0 out of 5 in Average	2025-05-11, 05:04 AM Last Post: theotherjoey
	SOLVED: ffmpeg high CPU usage while idle theotherd	1	6,455	0 Vote(s) - 0 out of 5 in Average	2023-10-10, 10:53 AM Last Post: nyanmisaka
	Playback issues Chromcast Google TV Running Windows 10 theotherd	6	4,617	0 Vote(s) - 0 out of 5 in Average	2023-10-19, 12:38 PM Last Post: TheDreadPirate
	Playback Issue theotherd	5	2,182	0 Vote(s) - 0 out of 5 in Average	2024-02-13, 10:34 PM Last Post: TheDreadPirate
	SOLVED: Dolby Vision Files not Reverting to HDR10 on non-Dolby Vision TV Theonlytman2	4	451	0 Vote(s) - 0 out of 5 in Average	2025-07-22, 09:07 PM Last Post: Theonlytman2

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