Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	595	3,468	JF client app not recogni... by bandit8623 Yesterday, 09:52 PM
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	795	3,869	SOLVED: Can't set custom ... by AnteThePolice 50 minutes ago

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread [asc] / Author		Replies	Views	Rating	Last Post
	Throttle Transcode option doesn't do anything? bbaovanc	3	2,871	0 Vote(s) - 0 out of 5 in Average	2023-10-11, 11:19 AM Last Post: TheDreadPirate
	Thread Pool Starvation All threads pegged near 100% natzilla	9	5,371	0 Vote(s) - 0 out of 5 in Average	2024-06-05, 01:08 AM Last Post: pcm
	This issue is driving me crazy.. So i reinstalled jellyfin multiple times and i did everything i found on the internet and i still couldnt find out the proplem.This is on linux Ubuntu 24.04.1 LTS Bordio	1	886	0 Vote(s) - 0 out of 5 in Average	2024-09-01, 01:13 AM Last Post: TheDreadPirate
	SOLVED: This client isn't compatible with the media... (Pages: 1 2 ) When trying to view video from another device I get this message, This client isn't compatible with the media... LittleHorus	10	4,605	0 Vote(s) - 0 out of 5 in Average	2024-03-10, 12:47 AM Last Post: LittleHorus
	There was an error starting direct playback Jellyfin seems to be transcoding even though it doesn't need to nothingveryobvious	6	1,924	0 Vote(s) - 0 out of 5 in Average	2024-11-07, 01:02 AM Last Post: nothingveryobvious
	There was an error adding the media path. Please ensure the path is valid and Jellyfi There was an error adding the media path. Please ensure the path is valid and Jellyfin has access to that location. J_Net Reloaded	1	661	0 Vote(s) - 0 out of 5 in Average	2025-04-18, 02:13 PM Last Post: TheDreadPirate
	SOLVED: Theme Glitched UI UI Unusable after Theme Applied Hopelessdumplings	2	4,801	0 Vote(s) - 0 out of 5 in Average	2024-05-22, 03:33 PM Last Post: Hopelessdumplings
	SOLVED: The videos bitrate exceeds the limit. The videos bitrate exceeds the limit. Obstidian	3	2,859	0 Vote(s) - 0 out of 5 in Average	2024-12-23, 02:06 AM Last Post: Obstidian
	The video is slow. the show stops (Pages: 1 2 ) newb jellyfin user. The video is slow. the show stops gladtr	10	3,413	0 Vote(s) - 0 out of 5 in Average	2024-04-03, 02:53 PM Last Post: gladtr
	the sound is very soft TeunFeun	8	16,715	0 Vote(s) - 0 out of 5 in Average	2025-09-24, 10:02 AM Last Post: UKIAN
	The playback speed adjustment does not work if the audio is encoded in EAC3 mrterio	4	1,864	0 Vote(s) - 0 out of 5 in Average	2024-11-16, 08:14 PM Last Post: TheDreadPirate
	The path could not be found. Please ensure the path is valid and try again (Pages: 1 2 ) The path could not be found. Please ensure the path is valid and try again Exact3081	10	7,261	0 Vote(s) - 0 out of 5 in Average	2024-09-04, 06:22 PM Last Post: TheDreadPirate
	The official demo website has issues with fast forwarding on the LG webOS app. tuziguai	0	791	0 Vote(s) - 0 out of 5 in Average	2025-02-17, 01:21 AM Last Post: tuziguai
	The infamous 4k playback bug on non-4k Roku devices KrekSupremacist	3	1,754	0 Vote(s) - 0 out of 5 in Average	2023-11-22, 03:13 AM Last Post: 1hitsong
	The following packages have been kept back: jellyfin-server Can't upgrade to 10.10.0 williamthrilliam	1	1,433	0 Vote(s) - 0 out of 5 in Average	2024-11-01, 02:16 PM Last Post: williamthrilliam
	The direct play keeps getting stuck on the poster screen WROIATE	0	271	0 Vote(s) - 0 out of 5 in Average	2025-08-11, 02:34 AM Last Post: WROIATE
	SOLVED: The decoding path cannot be saved after setting - 解码路径设置后无法保存 (Pages: 1 2 ) 播放视频出错，已设置解码路径，日志显示解码路径为空我是菁英	18	3,507	0 Vote(s) - 0 out of 5 in Average	2025-04-16, 04:08 PM Last Post: 我是菁英
	The client isn't compatible.. New to Jellyfin chemsciguy	5	3,245	0 Vote(s) - 0 out of 5 in Average	2023-12-20, 06:24 AM Last Post: tmsrxzar
	Textless posters Hoder	2	1,369	0 Vote(s) - 0 out of 5 in Average	2024-12-06, 06:24 PM Last Post: Wizzzard
	Terribly slow transcode on modern Intel 265k iGPU (Pages: 1 2 ) Getting a slow transcode with the new ultra 265k iGPU Jey Forey	13	1,970	0 Vote(s) - 0 out of 5 in Average	2025-11-04, 11:59 AM Last Post: BrianZ

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