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    Jellyfin Forum Support Troubleshooting SOLVED: Help with transcoding

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    SOLVED: Help with transcoding

    Slow transcoding issue.
    Deegee88
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    #11
    2024-06-06, 06:38 PM
    I’m running 6.8.0-31-generic
    How did you get that screenshot? From the logs?
    Mine are just the lines of code etc that I copy into sourcebin.
    Only time I get anything close to that is if I click the (i) playback info in the dashboard.
    Jellyfin 10.10.3
    Ubuntu Desktop LTS 24.04
    Intel Xeon E5-1650 v3
    64GB DDR4
    TheDreadPirate
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    #12
    2024-06-06, 06:47 PM
    In the player, click the gear in the bottom right and then playback info.

    What is the output of the following commands.

    Code:
    sudo cat /sys/kernel/debug/dri/1/gt0/uc/guc_info
    sudo cat /sys/kernel/debug/dri/1/gt0/uc/huc_info
    grep i915 /var/log/dmesg*
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
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    Deegee88
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    #13
    2024-06-06, 06:51 PM
    sudo cat /sys/kernel/debug/dri/1/gt0/uc/guc_info:
    https://sourceb.in/uRXB9D9MEL

    sudo cat /sys/kernel/debug/dri/1/gt0/uc/huc_info
    https://sourceb.in/00YE56xqjz

    grep i915 /var/log/dmesg*
    https://sourceb.in/2lCPQ31oH5
    Jellyfin 10.10.3
    Ubuntu Desktop LTS 24.04
    Intel Xeon E5-1650 v3
    64GB DDR4
    TheDreadPirate
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    #14
    2024-06-06, 07:06 PM
    These are the only lines different from mine.

    Code:
    kernel: i915 0000:05:00.0: [drm] Cannot find any crtc or sizes

    @gnattu @nyanmisaka

    Do you have any ideas? Is this a firmware level issue or something else I'm not aware of? Does it matter if a display is connect to the card or not?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Deegee88
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    #15
    2024-06-09, 02:07 PM
    Hi guys - just wondering if there has been any further thoughts on this?
    I've been having a look over the last couple of days but had no luck!
    Jellyfin 10.10.3
    Ubuntu Desktop LTS 24.04
    Intel Xeon E5-1650 v3
    64GB DDR4
    TheDreadPirate
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    #16
    2024-06-09, 05:27 PM
    Do you have a monitor plugged into the system?
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Deegee88
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    #17
    2024-06-09, 05:59 PM
    Ummm no - in neither of the GPUs
    I only access it remotely via SSH and don’t have the room to have it plugged into a monitor permanently.
    Could that seriously be what’s stopping it from working properly?
    Jellyfin 10.10.3
    Ubuntu Desktop LTS 24.04
    Intel Xeon E5-1650 v3
    64GB DDR4
    TheDreadPirate
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    #18
    2024-06-09, 06:48 PM
    Maybe. I've heard that early firmware Intel Arc GPUs had weird behaviors when no monitor was plugged in. The problem is that easy firmware updates are only available in Intels Windows driver installer. I found a way Level1Techs thread for updating firmware in Linux, but haven't gotten around to trying it out.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    TheDreadPirate
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    #19
    2024-06-09, 07:03 PM
    This process appears to work and is fairly straight forward.

    https://forum.level1techs.com/t/remember...nux/208736

    Update at your own risk. As with all firmware flashes, loss of power during the process is very very bad.

    One thing I almost missed was the "FW Data pack" download link.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    TheDreadPirate
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    #20
    2024-06-09, 07:14 PM
    FYI, I was able to update my A380 with this process.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
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