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    Useful Links Forum Website GitHub Status Translation Features Team Rules Help Feeds
    Jellyfin Forum Support Troubleshooting SOLVED: PC Video Playing Issue

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    SOLVED: PC Video Playing Issue

    Roguediculous
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    #11
    2024-05-29, 01:49 PM
    (2024-05-29, 01:28 PM)TheDreadPirate Wrote: I got things mixed up.  I see 10.9.3 but thought you were on 10.8.10 based on your last comment mentioning it.

    What are your server specs?  I see you are using NVENC for transcoding.  What GPU do you have?

    I have a A6000 GPU and 128 GB of RAM, very overkill but I use it for other things and have plans for expansion.
    TheDreadPirate
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    #12
    2024-05-29, 05:14 PM
    Ok.  I looked over your logs again.  The ffmpeg lines in the main log that are failing are transcodes, but all the ffmpeg files you've shared are remuxes.

    In the log directory there should be ffmpeg logs with "Transcode" in the file name.  Can you find and share one of those?

       
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Roguediculous
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    #13
    2024-05-29, 06:37 PM
    (2024-05-29, 01:49 PM)Roguediculous Wrote:
    (2024-05-29, 01:28 PM)TheDreadPirate Wrote: I got things mixed up.  I see 10.9.3 but thought you were on 10.8.10 based on your last comment mentioning it.

    What are your server specs?  I see you are using NVENC for transcoding.  What GPU do you have?

    I have a A6000 GPU and 128 GB of RAM, very overkill but I use it for other things and have plans for expansion.

    I will have to check when I get home and get back to you. Just a general question because I always thought it might not be working but are you saying that my GPU transcoding isn't working at all?
    TheDreadPirate
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    #14
    2024-05-29, 07:01 PM
    Yes. I just doubled checked and the A6000 cannot encode to AV1.

    https://developer.nvidia.com/video-encod...matrix-new

    But you enabled encoding to AV1. Here is the output codec used from the failed ffmpeg command in your main log.

    Code:
    -codec:v:0 av1_nvenc

    I'd bet that disabling AV1 encoding (but AV1 decoding is fine) would fix your issue.
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    Roguediculous
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    #15
    2024-05-29, 10:14 PM (This post was last modified: 2024-05-29, 10:22 PM by Roguediculous. Edited 1 time in total.)
    (2024-05-29, 05:14 PM)TheDreadPirate Wrote: Ok.  I looked over your logs again.  The ffmpeg lines in the main log that are failing are transcodes, but all the ffmpeg files you've shared are remuxes.

    In the log directory there should be ffmpeg logs with "Transcode" in the file name.  Can you find and share one of those?

    Okay so I turned off the AV1 encoding so hopefully that is fixed. However I played an episode and generated some new logs and I notice that the only logs available are jellyfin.log and FFmpeg.Remux.log there is no transcoding log made. So I assume that the player doesnt have any need to transcode at the time or perhaps doesnt get the opportunity to do so? I am playing this off of my main PC which has a 3090 TI and a Ryzen Threadripper 5975.

    Never used pastebin before so hopefully I did this right? edit: I lied i was able to change the resolution after thinking about it the video was in 1080 and i played it in 1080 so it had no need to transcode so I switched it to 480 and got a log

    https://pastebin.com/MqKBNY6y

    https://pastebin.com/KV29HHSF

    https://pastebin.com/GPpRktvY
    TheDreadPirate
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    #16
    2024-05-29, 10:31 PM
    That looks better. It is transcoding to H264 instead of AV1. FFMPEG did not crash. If you don't already, you can enable HEVC encoding since your 3090 supports that and it is a more efficient codec.

    But it does look like the NextPVR plugin is a problem.

    A bunch of other users have had issues with that plugin and had to uninstall it.

    Code:
    [2024-05-29 17:04:08.476 -05:00] [INF] [NextPVR] Start InitiateSession
    [2024-05-29 17:04:08.481 -05:00] [FTL] Unhandled Exception
    System.AggregateException: One or more errors occurred. (Connection refused (localhost:8866))
    ---> System.Net.Http.HttpRequestException: Connection refused (localhost:8866)
    Jellyfin 10.10.7 (Docker)
    Ubuntu 24.04.2 LTS w/HWE
    Intel i3 12100
    Intel Arc A380
    OS drive - SK Hynix P41 1TB
    Storage
        4x WD Red Pro 6TB CMR in RAIDZ1
    [Image: GitHub%20Sponsors-grey?logo=github]
    1
    Roguediculous
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    #17
    2024-05-29, 10:49 PM
    (2024-05-29, 10:31 PM)TheDreadPirate Wrote: That looks better.  It is transcoding to H264 instead of AV1.  FFMPEG did not crash.  If you don't already, you can enable HEVC encoding since your 3090 supports that and it is a more efficient codec.

    But it does look like the NextPVR plugin is a problem.

    A bunch of other users have had issues with that plugin and had to uninstall it.

    Code:
    [2024-05-29 17:04:08.476 -05:00] [INF] [NextPVR] Start InitiateSession
    [2024-05-29 17:04:08.481 -05:00] [FTL] Unhandled Exception
    System.AggregateException: One or more errors occurred. (Connection refused (localhost:8866))
    ---> System.Net.Http.HttpRequestException: Connection refused (localhost:8866)

    A million thanks my friend you have solved the issue. I feel bad because you had suggested it earlier in the post and I did honestly remove it via the dashboard however it re-installed itself and my stubborn self thought nothing of it after that. I have since removed it from my jellyfin server manually restarted the service and now everything is playing correctly! I really appreciate you taking the time to help me out, I am new to the jellyfin and linux based stuff so its been a fun learning experience. Also new to media servers but this has been the coolest project I have done so far.
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