Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	550	3,322	Client server by Generator 3 hours ago
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	716	3,653	Date added always 1/1/190... by scf Today, 01:02 AM

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread / Author [asc]		Replies	Views	Rating	Last Post
	SOLVED: Collections show as empty, "Requested value 'SongCount' was not found." Collections show as empty, getting an error about "SongCount" in the log NaturalBornCamper	3	1,518	0 Vote(s) - 0 out of 5 in Average	2024-01-12, 11:49 PM Last Post: NaturalBornCamper
	SOLVED: All client connections are black screen (Pages: 1 2 ) Nathanael	16	4,519	0 Vote(s) - 0 out of 5 in Average	2024-10-16, 09:22 PM Last Post: Nathanael
	SOLVED: Jellyfin Movie Thumbnails Broken Nathan	7	1,686	0 Vote(s) - 0 out of 5 in Average	2025-02-25, 05:43 AM Last Post: Nathan
	Problems with 4K Direct Play Suggested But Black Screen Firestick 4K nath69uk	7	4,787	0 Vote(s) - 0 out of 5 in Average	2024-01-10, 10:08 AM Last Post: fezster
	black screen playback with audio natemac00	5	2,814	0 Vote(s) - 0 out of 5 in Average	2024-03-08, 11:21 PM Last Post: Tim
	Random artist "Roxy Music" showing as music library backdrop Random artist "Roxy Music" showing as music library backdrop Nate	1	691	0 Vote(s) - 0 out of 5 in Average	2024-06-05, 04:50 PM Last Post: TheDreadPirate
	SOLVED: Black Screen When Playing 4K HDR Content on Fire Stick 4K nastygum	8	7,143	0 Vote(s) - 0 out of 5 in Average	2024-12-26, 09:18 PM Last Post: TheDreadPirate
	CPU 100% - GPU 0% nasaspaceboy	2	517	0 Vote(s) - 0 out of 5 in Average	2025-05-20, 03:43 PM Last Post: nasaspaceboy
	SOLVED: Transcoding issues with HEVC 10 bits / EAC3 Transcoding issues with HEVC 10 bits / EAC3 narvalo	5	1,169	0 Vote(s) - 0 out of 5 in Average	2025-03-18, 07:24 PM Last Post: TheDreadPirate
	SOLVED: Update channel logos in EPG nartub	3	3,497	0 Vote(s) - 0 out of 5 in Average	2024-01-30, 10:18 PM Last Post: esjaysee
	SOLVED: Trouble recording tv cannot find ts file in /config/transcodes/ nartub	4	2,043	0 Vote(s) - 0 out of 5 in Average	2024-02-18, 04:29 PM Last Post: TheDreadPirate
	Out of sync subtitles on transcoded content Out of sync subtitles on transcoded content Narky	6	3,036	0 Vote(s) - 0 out of 5 in Average	2024-06-24, 08:51 AM Last Post: Narky
	Any Apple Silicon Mac users using 10.8.13 or 10.9? (Pages: 1 2 ) scanning library issues with hanging on M1 Mac mini nardisowhat	11	4,632	0 Vote(s) - 0 out of 5 in Average	2024-05-13, 11:38 AM Last Post: Jfin
	Codec problems on FireStick TV? Freezing every 5 seconds. (Pages: 1 2 ) naopodeser	10	5,547	0 Vote(s) - 0 out of 5 in Average	2023-11-19, 02:45 AM Last Post: naopodeser
	SOLVED: Path substitution for files on NFS or Samba server nanouk76	4	3,962	0 Vote(s) - 0 out of 5 in Average	2024-05-25, 08:26 PM Last Post: nanouk76
	Path substitution problem When managing libraries from UI, path substitution disappears nanouk76	4	2,072	0 Vote(s) - 0 out of 5 in Average	2024-11-19, 09:55 PM Last Post: mcarlton00
	SOLVED: core dumped Server 10.10.5 was running fine until... nanouk76	4	1,245	0 Vote(s) - 0 out of 5 in Average	2025-01-29, 10:11 PM Last Post: nanouk76
	Hardware Encoding broken after updating proxmox Nanometer3912	4	4,285	0 Vote(s) - 0 out of 5 in Average	2024-01-11, 04:43 AM Last Post: TheDreadPirate
	Web version doesn't read MKV's audio delay. nameuser	2	760	0 Vote(s) - 0 out of 5 in Average	2025-01-13, 02:13 AM Last Post: nameuser
	webOS: gray screen when attempting playback of any video Pressing the play button on a movie in the webOS app ends up with a gray screen nagisa	8	2,409	0 Vote(s) - 0 out of 5 in Average	2024-09-19, 01:07 PM Last Post: TheDreadPirate

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