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Troubleshooting
Media Scanning & Identification
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Media Scanning & Identification
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Important Threads
Frequently Asked Questions
A list of frequently asked troubleshooting questions and their answers
joshuaboniface
0
1,121
0 Vote(s) - 0 out of 5 in Average
2023-06-16, 12:43 AM
Last Post
:
joshuaboniface
Normal Threads
SOLVED:
Media scan stuck at 96%
(Pages:
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manicraft1001
30
2,699
0 Vote(s) - 0 out of 5 in Average
2024-01-18, 10:50 PM
Last Post
:
manicraft1001
The path could not be found (Ubuntu local install)
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Local installation of Jellyfin Version 10.8.13 on an Ubuntu 20.04.6LTS filesystem with media on a second HDD. When I attempt to add my media folder Jellyfin returns the error, "The path could not be found."
innerspaceboy
29
774
0 Vote(s) - 0 out of 5 in Average
2024-04-11, 07:07 PM
Last Post
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innerspaceboy
Newly added show not appearing in library
(Pages:
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justn
20
864
0 Vote(s) - 0 out of 5 in Average
2024-03-02, 06:16 PM
Last Post
:
justn
Does my jellyfin not like AC/DC ?
(Pages:
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AC/DC does not appear under album artists or under artists
pixel24
16
1,637
1 Vote(s) - 5 out of 5 in Average
2023-11-29, 07:44 PM
Last Post
:
gpmnsp
Can't find media in a folder
(Pages:
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rhdmnth
15
1,860
0 Vote(s) - 0 out of 5 in Average
2024-03-19, 09:12 PM
Last Post
:
TheDreadPirate
SOLVED:
New episode metadata
(Pages:
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Theetjuh
15
638
0 Vote(s) - 0 out of 5 in Average
2024-04-17, 04:27 PM
Last Post
:
bitmap
Bad identification of Into the Dark from Amazon Prime
(Pages:
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The provided identifier from IMDb is ignored by Jellyfin
Patrice29100
14
1,222
0 Vote(s) - 0 out of 5 in Average
2024-03-31, 10:15 PM
Last Post
:
ALD76
SOLVED:
media scan takes a long time
(Pages:
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media scans take way to long
SuperficialNight
14
1,564
0 Vote(s) - 0 out of 5 in Average
2023-12-20, 11:15 PM
Last Post
:
SuperficialNight
Content of mounted shared folder is not recognized by Jellyfin
(Pages:
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Daniel_King
12
4,893
0 Vote(s) - 0 out of 5 in Average
2023-07-20, 02:09 PM
Last Post
:
e900542
SOLVED:
Jellyfin not scanning directories.
(Pages:
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Ivorychalice
12
5,484
0 Vote(s) - 0 out of 5 in Average
2023-08-09, 01:21 AM
Last Post
:
Ivorychalice
Jellyfin library empty on Synology NAS
(Pages:
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aptmx
12
959
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2024-02-15, 12:35 AM
Last Post
:
aptmx
SOLVED:
Problem with Media Folder
(Pages:
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Problem with finding the Media Folder
TomSuperHero
12
536
0 Vote(s) - 0 out of 5 in Average
2024-04-02, 06:36 PM
Last Post
:
TomSuperHero
SOLVED:
Jellyfin DLNA server issue with old Samsung Smart TV
(Pages:
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tatooin
12
625
0 Vote(s) - 0 out of 5 in Average
2024-04-01, 07:02 PM
Last Post
:
tatooin
SOLVED:
Music is a mess. Please help.
(Pages:
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Music in Jellyfin has very messy metadata. More in post.
nothingveryobvious
11
3,153
0 Vote(s) - 0 out of 5 in Average
2023-12-01, 10:45 PM
Last Post
:
Kevin Robert
M3u8 master playlist and video quality
(Pages:
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gartiol
11
1,823
0 Vote(s) - 0 out of 5 in Average
2024-01-24, 04:28 PM
Last Post
:
gartiol
Scanning Long
(Pages:
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IceQB
11
479
0 Vote(s) - 0 out of 5 in Average
2024-04-04, 05:50 AM
Last Post
:
IceQB
Duplication of Movie Collections
(Pages:
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M0RPH3US
10
2,320
0 Vote(s) - 0 out of 5 in Average
2024-02-01, 11:03 PM
Last Post
:
esjaysee
Problem importing multiple disc albums
(Pages:
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Albums with muliple discs are being split by disc sub-folder
mellowjello
10
100
0 Vote(s) - 0 out of 5 in Average
Yesterday
, 07:33 PM
Last Post
:
mellowjello
SOLVED:
Umlaut
Umlaut not correct
Ice
9
1,637
0 Vote(s) - 0 out of 5 in Average
2023-10-31, 11:47 AM
Last Post
:
Ice
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