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Troubleshooting
Media Scanning & Identification
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Media Scanning & Identification
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Important Threads
Frequently Asked Questions
A list of frequently asked troubleshooting questions and their answers
joshuaboniface
0
1,921
0 Vote(s) - 0 out of 5 in Average
2023-06-16, 12:43 AM
Last Post
:
joshuaboniface
Normal Threads
SOLVED:
Media scan stuck at 96%
(Pages:
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manicraft1001
30
8,706
0 Vote(s) - 0 out of 5 in Average
2024-01-18, 10:50 PM
Last Post
:
manicraft1001
The path could not be found (Ubuntu local install)
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Local installation of Jellyfin Version 10.8.13 on an Ubuntu 20.04.6LTS filesystem with media on a second HDD. When I attempt to add my media folder Jellyfin returns the error, "The path could not be found."
innerspaceboy
29
3,943
0 Vote(s) - 0 out of 5 in Average
2024-04-11, 07:07 PM
Last Post
:
innerspaceboy
SOLVED:
Jellyfin no longer updating libraries after scans
(Pages:
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CRS10114
25
2,791
0 Vote(s) - 0 out of 5 in Average
2024-09-02, 07:42 PM
Last Post
:
metropical
slow media scan
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music only
metropical
24
2,390
0 Vote(s) - 0 out of 5 in Average
2024-07-04, 08:49 PM
Last Post
:
metropical
SOLVED:
Seemingly Random Folders Disappear
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Data remains untouched. But single seasons disappear, despite having "worked" before.
grunwalski
23
1,964
0 Vote(s) - 0 out of 5 in Average
2024-08-17, 02:46 PM
Last Post
:
theguymadmax
Collections don't have thumbnails
(Pages:
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Caption2457
21
11,806
0 Vote(s) - 0 out of 5 in Average
2024-12-20, 12:29 PM
Last Post
:
jd90
Newly added show not appearing in library
(Pages:
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justn
20
3,710
0 Vote(s) - 0 out of 5 in Average
2024-03-02, 06:16 PM
Last Post
:
justn
It doesn't recognize my new media files
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Jellyfin does not recognize my new added media
antoniosolo2
19
2,945
0 Vote(s) - 0 out of 5 in Average
2024-05-19, 01:46 AM
Last Post
:
TheDreadPirate
SOLVED:
Collection Image scraping not loading
(Pages:
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fursug62
19
3,521
0 Vote(s) - 0 out of 5 in Average
2024-09-25, 01:25 PM
Last Post
:
TheDreadPirate
SOLVED:
New install stuck at 0.0% Scanning Libraries and no playback
(Pages:
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As Above
BourbonDoc
19
1,585
0 Vote(s) - 0 out of 5 in Average
2024-08-23, 03:53 PM
Last Post
:
BourbonDoc
SOLVED:
Unable to scan media for new files
(Pages:
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Scan issues
Fallen
18
1,140
0 Vote(s) - 0 out of 5 in Average
2024-10-25, 09:05 PM
Last Post
:
Fallen
Does my jellyfin not like AC/DC ?
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AC/DC does not appear under album artists or under artists
pixel24
16
3,407
1 Vote(s) - 5 out of 5 in Average
2023-11-29, 07:44 PM
Last Post
:
gpmnsp
Can't find media in a folder
(Pages:
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rhdmnth
15
4,472
0 Vote(s) - 0 out of 5 in Average
2024-03-19, 09:12 PM
Last Post
:
TheDreadPirate
SOLVED:
New episode metadata
(Pages:
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Theetjuh
15
2,652
0 Vote(s) - 0 out of 5 in Average
2024-04-17, 04:27 PM
Last Post
:
bitmap
Audio Normalization Task
(Pages:
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Aidio Normalization Scheduled Task Fails
Jamie Chapman
15
3,079
0 Vote(s) - 0 out of 5 in Average
2024-08-22, 10:01 PM
Last Post
:
Jamie Chapman
Can't download images. Metadata text downloads fine.
(Pages:
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forsklt
15
1,204
0 Vote(s) - 0 out of 5 in Average
2024-11-25, 02:44 PM
Last Post
:
TheDreadPirate
Bad identification of Into the Dark from Amazon Prime
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The provided identifier from IMDb is ignored by Jellyfin
Patrice29100
14
2,527
0 Vote(s) - 0 out of 5 in Average
2024-03-31, 10:15 PM
Last Post
:
ALD76
SOLVED:
media scan takes a long time
(Pages:
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media scans take way to long
SuperficialNight
14
4,263
0 Vote(s) - 0 out of 5 in Average
2023-12-20, 11:15 PM
Last Post
:
SuperficialNight
SOLVED:
Jellyfin DLNA server issue with old Samsung Smart TV
(Pages:
1
2
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tatooin
14
3,833
0 Vote(s) - 0 out of 5 in Average
2024-09-25, 05:21 PM
Last Post
:
Jens
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