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Jellyfin Forum
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Troubleshooting
Media Scanning & Identification
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Media Scanning & Identification
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Important Threads
Frequently Asked Questions
A list of frequently asked troubleshooting questions and their answers
joshuaboniface
0
2,348
0 Vote(s) - 0 out of 5 in Average
2023-06-16, 12:43 AM
Last Post
:
joshuaboniface
Normal Threads
SOLVED:
Media scan stuck at 96%
(Pages:
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manicraft1001
30
12,008
0 Vote(s) - 0 out of 5 in Average
2024-01-18, 10:50 PM
Last Post
:
manicraft1001
The path could not be found (Ubuntu local install)
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Local installation of Jellyfin Version 10.8.13 on an Ubuntu 20.04.6LTS filesystem with media on a second HDD. When I attempt to add my media folder Jellyfin returns the error, "The path could not be found."
innerspaceboy
29
5,853
0 Vote(s) - 0 out of 5 in Average
2024-04-11, 07:07 PM
Last Post
:
innerspaceboy
Collections don't have thumbnails
(Pages:
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Caption2457
28
21,235
0 Vote(s) - 0 out of 5 in Average
2025-03-31, 12:58 PM
Last Post
:
TheDreadPirate
SOLVED:
Jellyfin no longer updating libraries after scans
(Pages:
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CRS10114
25
4,766
0 Vote(s) - 0 out of 5 in Average
2024-09-02, 07:42 PM
Last Post
:
metropical
slow media scan
(Pages:
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music only
metropical
24
3,613
0 Vote(s) - 0 out of 5 in Average
2024-07-04, 08:49 PM
Last Post
:
metropical
Missing collections
(Pages:
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Rebuilt server - Number of collections shrunk massively.
Andyroo
24
2,431
0 Vote(s) - 0 out of 5 in Average
2025-02-04, 12:35 AM
Last Post
:
Andyroo
SOLVED:
Seemingly Random Folders Disappear
(Pages:
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Data remains untouched. But single seasons disappear, despite having "worked" before.
grunwalski
23
3,077
0 Vote(s) - 0 out of 5 in Average
2024-08-17, 02:46 PM
Last Post
:
theguymadmax
Can't get rid of IPTV channels
(Pages:
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hornakapopolis
21
564
0 Vote(s) - 0 out of 5 in Average
2025-03-27, 07:59 PM
Last Post
:
hornakapopolis
Newly added show not appearing in library
(Pages:
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justn
20
5,824
0 Vote(s) - 0 out of 5 in Average
2024-03-02, 06:16 PM
Last Post
:
justn
It doesn't recognize my new media files
(Pages:
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Jellyfin does not recognize my new added media
antoniosolo2
19
4,314
0 Vote(s) - 0 out of 5 in Average
2024-05-19, 01:46 AM
Last Post
:
TheDreadPirate
SOLVED:
Collection Image scraping not loading
(Pages:
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fursug62
19
5,341
0 Vote(s) - 0 out of 5 in Average
2024-09-25, 01:25 PM
Last Post
:
TheDreadPirate
SOLVED:
New install stuck at 0.0% Scanning Libraries and no playback
(Pages:
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As Above
BourbonDoc
19
2,471
0 Vote(s) - 0 out of 5 in Average
2024-08-23, 03:53 PM
Last Post
:
BourbonDoc
SOLVED:
Unable to scan media for new files
(Pages:
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Scan issues
Fallen
18
2,350
0 Vote(s) - 0 out of 5 in Average
2024-10-25, 09:05 PM
Last Post
:
Fallen
Library Scan
(Pages:
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Library doesn't scan automaticly anymore
Jedich
18
489
0 Vote(s) - 0 out of 5 in Average
2025-04-02, 08:17 PM
Last Post
:
Jedich
Audio Normalization Task
(Pages:
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Aidio Normalization Scheduled Task Fails
Jamie Chapman
17
4,880
0 Vote(s) - 0 out of 5 in Average
2025-02-10, 02:22 PM
Last Post
:
TheDreadPirate
Does my jellyfin not like AC/DC ?
(Pages:
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AC/DC does not appear under album artists or under artists
pixel24
16
4,537
1 Vote(s) - 5 out of 5 in Average
2023-11-29, 07:44 PM
Last Post
:
gpmnsp
Can't find media in a folder
(Pages:
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rhdmnth
15
6,229
0 Vote(s) - 0 out of 5 in Average
2024-03-19, 09:12 PM
Last Post
:
TheDreadPirate
SOLVED:
New episode metadata
(Pages:
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Theetjuh
15
3,844
0 Vote(s) - 0 out of 5 in Average
2024-04-17, 04:27 PM
Last Post
:
bitmap
Can't download images. Metadata text downloads fine.
(Pages:
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forsklt
15
1,872
0 Vote(s) - 0 out of 5 in Average
2024-11-25, 02:44 PM
Last Post
:
TheDreadPirate
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