Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	595	3,469	JF client app not recogni... by Duvel 1 hour ago
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	805	3,889	10.11.2 Auto Collections by paulc Yesterday, 03:41 PM

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Thread / Author		Replies	Views [asc]	Rating	Last Post
	Subtitles Causing Roku Streams to Fail Since Roku Jellyfin 2.0 update, selecting subtitles regularly causes video failure. GavGaddis	3	2,350	0 Vote(s) - 0 out of 5 in Average	2024-01-10, 07:12 PM Last Post: 1hitsong
	SOLVED: No SyncPlay option in Windows desktop client the SyncPlay button does not appear in the desktop client of Jellyfin Olomorn	4	2,350	0 Vote(s) - 0 out of 5 in Average	2024-07-18, 07:08 AM Last Post: Olomorn
	Dolby vision reverts to HDR(?) on Google TVs? Dolby Vision mp4 on Chromecast with Google TVs defaulting to HDR? JellySins	1	2,348	0 Vote(s) - 0 out of 5 in Average	2024-07-04, 02:19 PM Last Post: theguymadmax
	Roku Skip Outro (Pages: 1 2 ) Roku "Skip Outro" failed since version 3.0.1 Alliyance	11	2,346	0 Vote(s) - 0 out of 5 in Average	2025-04-26, 06:08 PM Last Post: Alliyance
	Playback stops when DirectPlay, then start transcoding Bekkk	5	2,345	0 Vote(s) - 0 out of 5 in Average	2024-04-17, 08:10 AM Last Post: Bekkk
	(Android TV) Audio only PCM when refresh rate switching is on lkjh	4	2,345	0 Vote(s) - 0 out of 5 in Average	2025-09-12, 04:19 PM Last Post: theguymadmax
	SOLVED: Transcoding Woes Green screen when trying to hardware transcode randvids153	4	2,341	0 Vote(s) - 0 out of 5 in Average	2024-01-30, 02:31 AM Last Post: randvids153
	Android TV (Shield) client bugs when playing movies that have multiple versions dinosm	7	2,341	0 Vote(s) - 0 out of 5 in Average	2024-09-25, 03:40 PM Last Post: theguymadmax
	Roku client cannot find Jellyfin server Searched wiith <ip>:8096 & <dns>.local:8096 -- found nothing Ravi Ramnarayan	6	2,341	0 Vote(s) - 0 out of 5 in Average	2025-04-15, 04:28 PM Last Post: Ravi Ramnarayan
	Jellyfin Server Config Reset on Updates Using Jellyfin TrueNAS Scale App, v1.2.5 (w/ Jellyfin Server v10.10.7) caramel-juni	4	2,340	1 Vote(s) - 5 out of 5 in Average	2025-07-02, 11:57 AM Last Post: hyracs
	Can't seek when playing a particular file altair21	9	2,339	0 Vote(s) - 0 out of 5 in Average	2025-04-22, 03:56 PM Last Post: altair21
	SOLVED: Show next video info not working anymore Z4UBERW4LD	2	2,337	0 Vote(s) - 0 out of 5 in Average	2024-01-15, 02:52 PM Last Post: Z4UBERW4LD
	Episodes not showing up where they should (Pages: 1 2 ) Episodes not showing up where they should link7417	11	2,334	0 Vote(s) - 0 out of 5 in Average	2025-03-18, 08:56 PM Last Post: TheDreadPirate
	SOLVED: Paused stream/Open but unused App will not connect: Jellyfin Mobile - iPadOS: Troubleshooting Assistance Please JCube	6	2,333	0 Vote(s) - 0 out of 5 in Average	2024-06-29, 03:38 PM Last Post: JCube
	Reverse proxy using Caddy questions MarcosAquino	4	2,332	0 Vote(s) - 0 out of 5 in Average	2024-03-24, 10:10 PM Last Post: pxr5
	Chromecast HD not requesting transcoding for a 4K video, IF it has HDR10 When attempting to play a 4K HDR10 file on my Chromcast HD (non 4K) Google TV, it tries to direct play and fails after repeated attempts. A non HDR 4K succesfully requests to be transcoded down to 1080p and plays fine. slothonastick	5	2,331	0 Vote(s) - 0 out of 5 in Average	2024-09-23, 04:28 AM Last Post: slothonastick
	Windows - Jellyfin Media Player won't connect to Linux-based Jellyfin Server (Pages: 1 2 ) pmk	10	2,331	0 Vote(s) - 0 out of 5 in Average	2025-05-03, 02:14 PM Last Post: pmk
	Server IP couldn't be found Trying to open the tray app on windows 11 gets me this error Guardian	3	2,329	0 Vote(s) - 0 out of 5 in Average	2023-09-06, 06:37 AM Last Post: Guardian
	Transcoding/Playback Isssue Cannot Play most files either with hardware acceleration or without Whitty	5	2,327	0 Vote(s) - 0 out of 5 in Average	2024-01-28, 06:42 PM Last Post: Whitty
	SOLVED: [WebOS] only blurred placeholder images showing [Webos 3.21.40] Correct images on first run, then only blurred images thereafter. allenJF	2	2,327	0 Vote(s) - 0 out of 5 in Average	2025-01-04, 11:42 AM Last Post: allenJF

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