Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	595	3,468	JF client app not recogni... by bandit8623 2025-11-08, 09:52 PM
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	797	3,872	TV show does not show sel... by quixotic120 3 hours ago

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread / Author [asc]		Replies	Views	Rating	Last Post
	Music library playback issues (Pages: 1 2 ) Issues with Music library Slum_Shpongle	12	2,885	0 Vote(s) - 0 out of 5 in Average	2025-04-22, 01:36 AM Last Post: tedtarg
	SOLVED: Cant get videos to play Attempting to set up jellyfin on truenas, however my videos wont play. Slugger 94	4	4,661	0 Vote(s) - 0 out of 5 in Average	2024-03-31, 10:51 PM Last Post: TheDreadPirate
	SOLVED: Transcode Error - FfmpegException Failed to use transcode in Docker running on Ubuntu Server on an AMD Radeon HD 7570 Slowy	4	9,972	0 Vote(s) - 0 out of 5 in Average	2024-07-17, 09:28 PM Last Post: Slowy
	Perpetual loading icon won't actually load anything slowswimmer1224	3	932	0 Vote(s) - 0 out of 5 in Average	2025-02-26, 10:14 PM Last Post: theguymadmax
	Disappearing Media when Parental Controls Activated Media is properly displayed, but disappears when selected slowswimmer1224	4	1,180	0 Vote(s) - 0 out of 5 in Average	2025-01-26, 08:03 PM Last Post: Efficient_Good_5784
	Chromecast HD not requesting transcoding for a 4K video, IF it has HDR10 When attempting to play a 4K HDR10 file on my Chromcast HD (non 4K) Google TV, it tries to direct play and fails after repeated attempts. A non HDR 4K succesfully requests to be transcoded down to 1080p and plays fine. slothonastick	5	2,311	0 Vote(s) - 0 out of 5 in Average	2024-09-23, 04:28 AM Last Post: slothonastick
	"Playback failed due to an error decoding the media" on LG WebOS TV (Pages: 1 2 ) Can't play Better Call Saul on my WebOS TV when other movies work fine Slippinjimmy	14	5,019	0 Vote(s) - 0 out of 5 in Average	2024-10-24, 04:01 PM Last Post: Slippinjimmy
	Bulk addition of a tv series removes other series from latest Adding multiple episodes of a show makes it the only show listed in latest tv shows slip	1	1,257	0 Vote(s) - 0 out of 5 in Average	2023-07-24, 09:57 PM Last Post: slip
	Fatal Playback Error (Windows 11/Intel UHD 630 8th Gen.) Enabling HW acceleration causes fatal playback errors. slimetabnet	3	494	0 Vote(s) - 0 out of 5 in Average	2025-09-21, 08:17 PM Last Post: theguymadmax
	Subs Not Showing in Client but Play in VLC Can't get subs to play for one movie in my collection... slimetabnet	3	475	0 Vote(s) - 0 out of 5 in Average	2025-09-28, 10:32 PM Last Post: slimetabnet
	Roku Ultra unable to play certain files SlimeQSlimeball	9	2,242	0 Vote(s) - 0 out of 5 in Average	2025-03-14, 02:16 AM Last Post: SlimeQSlimeball
	Can't connect to port 8096 on local network, but 30013 works Slidin71	4	2,698	0 Vote(s) - 0 out of 5 in Average	2024-07-25, 12:15 PM Last Post: Efficient_Good_5784
	Help with troubleshooting slhr	7	2,388	0 Vote(s) - 0 out of 5 in Average	2024-07-25, 07:13 AM Last Post: slhr
	Jellyfin service fails to start on Raspberry Pi Unable to connect to Jellyfin server on Windows and iPhone slegghetti	0	634	0 Vote(s) - 0 out of 5 in Average	2025-07-02, 05:48 PM Last Post: slegghetti
	Fatal Play back Error on some media SleepyPillow-bot	0	231	0 Vote(s) - 0 out of 5 in Average	2025-10-05, 09:38 PM Last Post: SleepyPillow-bot
	Embedded subtitles not pulled from file Embedded subtitles are not being recognized by jellyfin slebbington2	0	151	0 Vote(s) - 0 out of 5 in Average	2025-10-23, 04:12 PM Last Post: slebbington2
	jellyfin media adding Where to store media for jellyfin slav	4	22,064	0 Vote(s) - 0 out of 5 in Average	2023-08-24, 06:04 AM Last Post: slav
	Media takes a very long time to load Slartibartfast	4	1,128	0 Vote(s) - 0 out of 5 in Average	2025-07-03, 05:05 PM Last Post: Slartibartfast
	iphone stuck on Retrieving media information iphone stuck on Retrieving media information when not on local network slackernackt	1	1,166	0 Vote(s) - 0 out of 5 in Average	2024-12-01, 05:48 PM Last Post: TheDreadPirate
	SOLVED: Remote login error Connection Failure We're unable to connect to the selected server right now. Please ensure it is running and try again. skysor	3	1,431	0 Vote(s) - 0 out of 5 in Average	2024-12-14, 07:11 PM Last Post: skysor

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