Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	606	3,491	suddenly can't connect to... by metropical 2025-11-30, 02:06 AM
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	821	3,929	Rename existing files by zer0entity 2025-11-30, 10:14 PM

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread / Author		Replies [asc]	Views	Rating	Last Post
	Exoplayer black screen on Android TV when transcoding ASS subtitles (Pages: 1 2 ) Exoplayer shows black screen while attempting to transcode due to ASS subtitles cheeselord	18	10,390	0 Vote(s) - 0 out of 5 in Average	2024-02-12, 04:54 AM Last Post: TheDreadPirate
	Jellyfin not recognizing any photos (Pages: 1 2 ) tegmire	18	7,371	0 Vote(s) - 0 out of 5 in Average	2024-03-29, 05:21 AM Last Post: tegmire
	Updating from 10.8.0 - Ubuntu (Pages: 1 2 ) Attempting to update Jellyfin server from 10.8.0 to 10.8.13.0 on Ubuntu DeckardTBechard	18	8,147	0 Vote(s) - 0 out of 5 in Average	2025-05-23, 01:16 AM Last Post: Elbiot
	10.9.0 Trickplay options missing after 11th library (Pages: 1 2 ) No Trickplay for Mixed Movies & Shows Libraries PuppetSin	18	6,646	0 Vote(s) - 0 out of 5 in Average	2024-05-14, 08:03 PM Last Post: Iskelderon
	求教，升级最新的jellyfin版本后，ffmpeg的路径无法修改了，没有后边的放大镜图标了 (Pages: 1 2 ) 最新的jellyfin无法更改ffmpeg路径， difuguilai	18	8,352	0 Vote(s) - 0 out of 5 in Average	2024-06-24, 02:16 AM Last Post: difuguilai
	SMB Mount ( IPv6), JF Cleanup Too Early (Pages: 1 2 ) Delayed SMB Mount Causes JF to Empty Playlists pixel24	18	4,246	0 Vote(s) - 0 out of 5 in Average	2024-06-17, 06:13 PM Last Post: pixel24
	Jellyfin web player can't play some transcoded files (Pages: 1 2 ) The player gets stuck loading while playing some transcoded files frankjrix	18	4,180	0 Vote(s) - 0 out of 5 in Average	2024-06-14, 03:52 PM Last Post: frankjrix
	SOLVED: DV file / HDR issues on supported device (Pages: 1 2 ) podonnell	18	12,239	0 Vote(s) - 0 out of 5 in Average	2024-06-20, 02:46 AM Last Post: podonnell
	FFMPEG crashing during playback (Pages: 1 2 ) FFMPEG crashing on certain media files during playback bernard_	18	6,379	0 Vote(s) - 0 out of 5 in Average	2024-06-30, 06:53 PM Last Post: bernard_
	Media Player not working after server update (Pages: 1 2 ) Zippy1970	18	9,285	0 Vote(s) - 0 out of 5 in Average	2025-11-12, 04:00 PM Last Post: dlbott
	Hardware Transcoding (Pages: 1 2 ) QSV transcoding problems on Arc A310 taliaferro	18	6,165	0 Vote(s) - 0 out of 5 in Average	2024-07-18, 01:41 PM Last Post: TheDreadPirate
	SOLVED: Most compatible container and format (Pages: 1 2 ) ghiamar	18	5,625	0 Vote(s) - 0 out of 5 in Average	2024-07-28, 12:58 PM Last Post: ghiamar
	[S0lVED] Orphan files after uninstall (Pages: 1 2 ) Linux Mint, cannot purge all jellyfin related files DaveG	18	4,704	0 Vote(s) - 0 out of 5 in Average	2024-08-29, 12:39 AM Last Post: DaveG
	Stuttering on Tablet (Pages: 1 2 ) 4k to 1080p Baaka	18	4,469	0 Vote(s) - 0 out of 5 in Average	2024-10-19, 12:19 AM Last Post: theguymadmax
	SOLVED: Container Not Launching (Pages: 1 2 ) I cannot get a basic container to launch and I am not sure why jkboi	18	8,416	0 Vote(s) - 0 out of 5 in Average	2024-09-02, 01:46 AM Last Post: jkboi
	Transcoding fails with FFmpeg exit code 187 (Pages: 1 2 ) Transcoding fails with FFmpeg exit code 187 stef4n24	18	16,756	0 Vote(s) - 0 out of 5 in Average	2024-09-18, 05:30 PM Last Post: TheDreadPirate
	Playback error on Android devices new install (Pages: 1 2 ) mylex	18	6,677	0 Vote(s) - 0 out of 5 in Average	2024-10-08, 11:06 PM Last Post: MrBass
	SOLVED: "Playback failed due to a fatal player error." (Only in Firefox) (Pages: 1 2 ) Can't play some media, but this only occurs in Firefox DeNewGuy	18	7,239	0 Vote(s) - 0 out of 5 in Average	2024-10-21, 01:02 PM Last Post: DeNewGuy
	No transcoding while streaming over internet? (Pages: 1 2 ) Spook50	18	4,656	0 Vote(s) - 0 out of 5 in Average	2024-11-21, 04:48 PM Last Post: Spook50
	Can't seem to find jellyfin-web folder (Pages: 1 2 ) grobleschmomble	18	9,866	0 Vote(s) - 0 out of 5 in Average	2025-07-04, 02:20 AM Last Post: Efficient_Good_5784

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