Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	595	3,468	JF client app not recogni... by bandit8623 Yesterday, 09:52 PM
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	797	3,871	Music Library Help by jellykrabbypatty 4 hours ago

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread [asc] / Author		Replies	Views	Rating	Last Post
	Subtitles out of sync on Roku client khf620	2	3,207	0 Vote(s) - 0 out of 5 in Average	2023-09-21, 01:58 PM Last Post: khf620
	SOLVED: Subtitles out of sync discokongo	2	607	0 Vote(s) - 0 out of 5 in Average	2025-08-31, 07:30 PM Last Post: discokongo
	Subtitles on the xbox client Subtitles sometimes don't work on the xbox client dragowolf	3	1,516	0 Vote(s) - 0 out of 5 in Average	2024-10-09, 02:12 PM Last Post: TheDreadPirate
	Subtitles on roku no longer working panthalassa	5	1,174	0 Vote(s) - 0 out of 5 in Average	2025-10-08, 02:11 AM Last Post: ender23
	Subtitles on FireTV stick EchoRs	4	4,530	0 Vote(s) - 0 out of 5 in Average	2023-11-13, 05:48 PM Last Post: TheDreadPirate
	Subtitles on android TV are too high Subtitles on android TV are too high Stumu415	2	730	0 Vote(s) - 0 out of 5 in Average	2025-09-09, 12:44 PM Last Post: Stumu415
	Subtitles off by 10+ seconds TechnoChimp	1	564	0 Vote(s) - 0 out of 5 in Average	2025-10-09, 02:08 AM Last Post: TechnoChimp
	SOLVED: Subtitles not working on Roku Whenever I play an episode (MP4 with external SRT subtitles), the subtitles don’t show up. I’ve tried enabling them directly during playback, and also through the Roku * menu by setting “Captioning always on.” Neither option works. MoxFcCloud	2	697	0 Vote(s) - 0 out of 5 in Average	2025-09-27, 12:01 AM Last Post: MoxFcCloud
	Subtitles not working on macOS/iOS Safari sp301415	0	1,081	0 Vote(s) - 0 out of 5 in Average	2023-06-25, 12:23 AM Last Post: sp301415
	subtitles not showing up alex.TTT	9	2,936	0 Vote(s) - 0 out of 5 in Average	2025-04-21, 04:18 PM Last Post: TheDreadPirate
	Subtitles not showing ranacoasdo	5	3,737	0 Vote(s) - 0 out of 5 in Average	2023-12-17, 03:04 AM Last Post: TheDreadPirate
	Subtitles not showing New Windows 11 PC and new install of Jellyfin rmrav48	2	1,149	0 Vote(s) - 0 out of 5 in Average	2025-01-20, 06:00 PM Last Post: TheDreadPirate
	Subtitles Not Showing No subtitles showing on show mmmovies	1	716	0 Vote(s) - 0 out of 5 in Average	2025-02-11, 01:11 PM Last Post: TheDreadPirate
	Subtitles not loading on Android TV It worked using libvlc, however there is no option to choose that anymore araheem	5	3,140	0 Vote(s) - 0 out of 5 in Average	2024-08-12, 02:49 AM Last Post: TheDreadPirate
	subtitles not in sync with videos in mobile app of jellyfin subtitles not in sync with videos in mobile app of jellyfin Sujal Sharma	7	2,651	0 Vote(s) - 0 out of 5 in Average	2025-02-10, 12:43 PM Last Post: TheDreadPirate
	SOLVED: Subtitles not in sync with ExoPlayer on Jellyfin Android even after extracting subs wkbt	2	3,504	0 Vote(s) - 0 out of 5 in Average	2023-06-29, 05:47 AM Last Post: wkbt
	Subtitles not found on Jellyfin for AndroidTV harexew	1	1,458	0 Vote(s) - 0 out of 5 in Average	2024-02-20, 06:46 PM Last Post: TheDreadPirate
	Subtitles not Displaying correctly on integrated player Subtitles are not displaying correctly on integrated player matchaman	6	3,244	0 Vote(s) - 0 out of 5 in Average	2024-08-21, 03:39 AM Last Post: TheDreadPirate
	Subtitles Not Displaying Correctly (Settings Ignored?) jellyfinboy13	7	3,804	0 Vote(s) - 0 out of 5 in Average	2024-11-10, 01:51 AM Last Post: TheDreadPirate
	SOLVED: Subtitles locking up playback (Pages: 1 2 ) Marked solved as it seems to have been my slow processor stuck transcoding BourbonDoc	13	5,152	0 Vote(s) - 0 out of 5 in Average	2024-08-14, 09:28 PM Last Post: TheDreadPirate

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