Jellyfin Forum - Troubleshooting

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Forums in 'Troubleshooting'		Threads	Posts	Last Post
	Networking & Access Get help for problems with networking and access to Jellyfin, such as VPNs and proxies	576	3,424	Lost access from outside ... by Sentakki 2025-10-06, 07:00 PM
	Media Scanning & Identification Get help for problems with media scanning, identification, and metadata in Jellyfin	758	3,773	Problems with google play... by erdody Yesterday, 07:55 AM

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Mark this forum read \| Subscribe to this forum Troubleshooting
Thread / Author		Replies	Views	Rating [asc]	Last Post
	Installing Jellyfin on Terramaster NAS giving error Error! The file is incorrect and cannot be installed hamburgernet	1	2,607	0 Vote(s) - 0 out of 5 in Average	2023-12-24, 02:33 AM Last Post: tmsrxzar
	SOLVED: Metadata (Pages: 1 2 ) Unable to get jellyfin to recognize metadata for Tom and Jerry carusGOAT	12	7,203	0 Vote(s) - 0 out of 5 in Average	2023-12-25, 06:56 PM Last Post: carusGOAT
	SOLVED: Playback Error - Client isn't compatible with media S7ewie	3	3,476	0 Vote(s) - 0 out of 5 in Average	2023-12-24, 03:40 PM Last Post: S7ewie
	HW transcoding not working... Cannot load libcuda.so.1 WuNgUn	4	7,671	0 Vote(s) - 0 out of 5 in Average	2023-12-23, 09:45 PM Last Post: WuNgUn
	SOLVED: Library scan not loading all available media Library scans finding only about 1/5 of all media files after HDD change schotlekoff	7	9,865	0 Vote(s) - 0 out of 5 in Average	2023-12-27, 02:29 PM Last Post: schotlekoff
	SOLVED: Raspberry Pi 4 8GB vs Mac mini 2014 for a jellyfin server Veoxer	6	4,123	0 Vote(s) - 0 out of 5 in Average	2023-12-26, 02:28 PM Last Post: tmsrxzar
	Login issue (Pages: 1 2 3 4 ) Impossible to login after Jellyfin update 10.8.13 pipozor	34	12,157	0 Vote(s) - 0 out of 5 in Average	2024-07-03, 07:39 PM Last Post: Phoenix1000
	Stream from outside the network breaks off - Issue solved? (Pages: 1 2 3 4 ) Burkhazad	31	9,816	0 Vote(s) - 0 out of 5 in Average	2025-04-28, 09:41 PM Last Post: bitmap
	Posters and backgrounds Less posters and backgrounds for media Double_Bid1207	4	8,553	0 Vote(s) - 0 out of 5 in Average	2023-12-24, 07:15 PM Last Post: TheDreadPirate
	SOLVED: Playback very stop/start over Wifi (Pages: 1 2 ) S7ewie	10	6,502	0 Vote(s) - 0 out of 5 in Average	2023-12-25, 10:59 PM Last Post: S7ewie
	Dropping frames/lag when using hardware acceleration Using a GPU is unexpectedly worse than CPU ttsuam	6	3,173	0 Vote(s) - 0 out of 5 in Average	2023-12-28, 02:07 AM Last Post: ttsuam
	Landscape images on home screen don't match actual image of media item. The landscape image on the home screen for an item doesn't match the image found when I click on the actual item. nothingveryobvious	4	1,870	0 Vote(s) - 0 out of 5 in Average	2023-12-30, 10:16 PM Last Post: nothingveryobvious
	GPU-Accelerated transcoding with 4K works, but not with 1080 qdrop	4	2,111	0 Vote(s) - 0 out of 5 in Average	2023-12-26, 11:18 PM Last Post: TheDreadPirate
	How do i remove the subtitles blackbars? barna12	4	2,991	0 Vote(s) - 0 out of 5 in Average	2023-12-26, 04:15 AM Last Post: barna12
	Video Playback Issue Audio comes out fine. Video will only play if I skip forward 30 secs. T.S. Vaidyanathan	1	1,012	0 Vote(s) - 0 out of 5 in Average	2023-12-26, 02:21 PM Last Post: tmsrxzar
	Jellyfin under WebOS (LG TV) various Problems... Black-Angel	2	7,745	0 Vote(s) - 0 out of 5 in Average	2023-12-26, 06:24 PM Last Post: chamko
	Browser playback is a stuttery mess (Pages: 1 2 3 ) Brumes	24	8,386	0 Vote(s) - 0 out of 5 in Average	2024-01-06, 03:12 AM Last Post: TheDreadPirate
	Seeking transcoded music on Sonos speakers Transcoding working in Sonos but not seeking doc_jellyfin	0	1,691	0 Vote(s) - 0 out of 5 in Average	2023-12-26, 07:41 PM Last Post: doc_jellyfin
	Crash report (fire tv) (Pages: 1 2 ) Androidtv 0.16.2 Alliyance	17	5,949	0 Vote(s) - 0 out of 5 in Average	2023-12-31, 02:38 AM Last Post: Alliyance
	Library contents appear missing after update (Jellyfin on Synology NAS) Media can be searched & viewed, but library contents appear empty when browsed kmrg2500	1	2,460	0 Vote(s) - 0 out of 5 in Average	2023-12-27, 04:48 PM Last Post: kmrg2500

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